Customer Care Agent

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

Reputed Pet Care Brand seeks: - **Clinic Customer Care Agent - PET CLINIC**_ **Location**:Koramangala, Bangalore (On-site) **Experience**:1-2 years in customer support, tele-calling, or front-desk roles **(Healthcare, Veterinary, or Hospitality preferred)** **Employment Type**: Full-time **About Pet Clinic**: Clinic is dedicated to providing top-tier...

Ford Credit IT is seeking for a Salesforce service cloud agent functional Test lead and QA Automation Engineer to assist teams and ensure quality of developing best in class consumer facing apps, methods, and tools to create higher quality software more efficiently. - This person will assist teams by understanding their software and creating automation and...

If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about travelling and enjoy collaborating with customers and colleagues across the world. We are looking for exceptional individuals who can be a part of our Customer...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by upselling and cross-selling. Understanding key customer...

Provide information on Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ queries over the phone It is a Full-Time Customer Support / Tele Caller Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

**Key Responsibilities**: - Make outbound calls to potential clients to promote company products or services. - Handle inbound customer inquiries with professionalism and courtesy. - Provide detailed information to clients about product features, benefits, pricing, and promotions. - Maintain a high level of customer satisfaction and work to resolve customer...

What you will do: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Actively listening to, promptly acknowledging and resolving customer inquiries and complaints - Keeping records of customer interactions, transactions, comments and complaints - Communicating and coordinating with colleagues as necessary -...