Customer Care Agent

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...

**IMMEDIATE REQUIREMENT** Role - **Customer care Executive.** Education Qualification - **PUC or Graduation** Experience Details - **Fresher & Experienced** Languages Known - **Excellent English & Hindi Only** Salary Offered - **Fresher, CTC 22000- 26000 CTC** Nature of Work - **WFO(mandatory)** Days of Work - **6 days working with 1 day rotational...

Job Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...

Job Title: Pet Relationship Manager (Customer Experience) Department: Customer Experience Team Reports To: Team Manager Role Overview: The Pet Relationship Manager will serve as the primary point of contact for key customers, ensuring exceptional service across inbound calls, outbound calls, and chat interactions. The role requires proactive relationship...

**Job Profile** - Inbound support - Service ticket management - L1 Tech support - Service call tracking and scheduling - Outbound customer feedback survey **Support Channel**: - Voice / Mail/ Whatsapp **Qualification**: - Degree - Diploma - Puc pass/fail **Languages**: - English, Hindi & Regional Language - English, Hindi & Marathi - English, Hindi &...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Age -18-30 Voice Process **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Paid time off -...

Ford Credit IT is seeking for a Salesforce service cloud agent functional Test lead and QA Automation Engineer to assist teams and ensure quality of developing best in class consumer facing apps, methods, and tools to create higher quality software more efficiently. - This person will assist teams by understanding their software and creating automation and...

**Job Title**: Customer Resolutions Agent **Location**: Remote, with the possibility of occasional in-office work **Summary**: As a Customer Resolutions Agent, you will play a crucial role in maintaining excellent customer relations by handling inquiries in a prompt, efficient, and professional manner. Your responsibilities will include assisting customers...

Company DescriptionHappyLocate, established in 2016, revolutionizes employee relocations across 16,000+ pin codes. We offer services like house shifting, pet relocation, office moves, and house search assistance. Our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied...