Solutions Architect

Solutions Architects are a part of the Professional Services Group. Solutions Architects are not a typical consultant - you will be responsible for making our customers successful.

**Responsibilities**:

- You will lead short / medium term engagements at the client location focusing on getting the product up and running, conducting architecture and use case reviews, sizing & tuning Couchbase and recommending deployment topologies. This team solves real world problems, using brand new capabilities which leverages features such as indexing, key value access, SQL++. full text search, Vector and Columnar technologies.
- Help our customers succeed by solving their challenging technical problems, all the way from design through to production operations. This means working on hands-on customer issues, and escalating problems as needed.
- Assist with all phases of Couchbase implementations, starting with installation, architecture design and review, deployment topology planning, tuning and providing best practices.
- Contribute to internal technical projects, which can include software development, benchmarking, troubleshooting.
- Work closely with the sales and presales teams on technical escalations and to help grow opportunities in existing accounts.
- Assist with customer PoC/Pilots through effective management of acceptance criteria and issues escalation/resolution
- Work with all technical levels from managers, to architects and developers and explain the Couchbase Server technology and architecture.
- Be the technical product expert and trusted advisor for customers and stay up-to-date on the NoSQL competitive landscape.
- Identify and write internal and external technical collateral, like typical deployment architectures or best practices.

**Preferred Qualifications**:

- 5+ years experience in consulting for enterprise back-end software, ideally database technologies (SQL or NoSQL).
- 2+ years experience with one or more Cloud platforms (AWS, Azure, GCP) including troubleshooting and performance tuning.
- Strong background in Application design and development
- Experience engaging with developers
- Familiarity with a traditional RDBMS including schema modeling, performance tuning and configuration
- Strong diagnostic/ troubleshooting process, with significant experience in troubleshooting real, end-to-end technical issues
- Excellent communication and presentation skills with an ability to present technical solutions concisely across all levels of the organisation
- Engineering, BSc in Computer Science, or equivalent
- Fluent in English

**Why Couchbase?**
- Generous Time Off Program - Flexibility to care for you and your family
- Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
- Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
- Career Growth - Be valued, Create value approach
- Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
- And much more
- Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.

**Learn more about Couchbase**:
News and Press Releases
- Couchbase Capella
- Couchbase Blog
- Investors

**Disclaimer**:
Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.