Sales Coordinator
1 day ago
**Job Title**: Sales Coordinator
**Department**: Sales
**Location**: Ahmedabad
**Reporting To**: Sales Director
**Key Responsibilities**:
- Handle **inbound and outbound calls** and respond promptly to customer queries.
- Manage and respond to **inquiries via message, call, or other communication channels.**:
- Handle **new and existing customers**, ensuring excellent customer service and satisfaction.
- **Coordinate with the Sales Team** to ensure seamless execution of sales operations.
- **Send company profiles, catalogues, and other relevant details** to new and prospective customers.
- **Prepare quotations** and share them with customers as per requirements.
- **Input and process orders** accurately, ensuring they are delivered on time.
- **Inform clients of any unforeseen delays or issues** related to their orders.
- **Coordinate with the Production and Dispatch teams** to ensure timely delivery.
- **Follow up on payments** and maintain proper payment records.
- **Share packing lists, invoices, and dispatch details** with customers and internal teams.
**Required Skills & Qualifications**:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in sales coordination, customer service, or a related field.
- Proficiency in **MS Office (Excel, Word, Outlook)**.
- Strong **communication and interpersonal skills**.
- Ability to **multitask**.
- Excellent **attention to detail** and organizational skills.
**Language Requirement**:
- Proficiency in **English** and **Hindi** is mandatory.
- Knowledge of **South Indian languages (Tamil, Telugu, Kannada, or Malayalam)** is **highly preferred** to effectively communicate with regional customers.
**Key Attributes**:
- Customer-oriented and proactive
- Positive attitude and strong follow-up skills
- Team player with good coordination abilities
- Self-motivated and goal-driven
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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