Application Support

1 week ago

Chennai Tamil Nadu, India Virtusa Full time

3 to 6 years with Application Support with any background

Installation Configuration and Troubleshooting on LINUX and Windows environments
Good knowledge on ITIL Process
Windows Server Migrations Patches
Professional with Incident Change Management process
Application Support with any background
Handling with ITSM Tools
Good in fixing temporary issues by restarting managed servers and services in the event of failures
Good knowledge on Windows Server Migrations Upgrades Patches
Involved in troubleshooting various issues in different environments like DEV QA and Production Environments
Professional with Incident Change Management
Having knowledge on creation and renewal of SSL certificates
Create and work on change tickets tasks related to windows LINUX servers on QA PROD regions on new upgrades migrations
Experience with IT Governance Operations frameworks including ITIL CMMI etc
Experience with Process Improvement and Quality Frameworks
Working knowledge of latest innovations in areas of operational analytics automation technologies etc
Ability to work in 24 7 rotational shift
Working from office in Hybrid model
GOOD TO HAVE
Web SSL certificates
Ability to communicate technical issues and translate into non technical business reviews
Should have exposure to ITIL practices
Good written verbal communication skills
Experience working in a service provider environment
Highly motivated individual with a positive pro active attitude to work and willingness to make changes to improve operational efficiency through innovation process and procedure adapting ideas and practice
Excellent team skills with ability to listen and contribute to discussions and meetings
Building Maintaining Relationships
End to end ownership for customer satisfaction through levels of support

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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