Advisor, Application Support

Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Advisor Application Support What does a successful Business intelligence analyst do at Fiserv A Business Intelligence Analyst uses data analysis tools and techniques to support informed business decision-making They collect large volumes of data from multiple sources process it and analyze it to identify patterns trends and actionable insights These analysts present their findings through reports dashboards and visualizations to aid strategic planning and decision-making Key responsibilities include developing predictive models evaluating performance and conducting data mining Business Intelligence Analysts are expected to improve operational efficiency identify growth opportunities and deliver valuable insights What will you do Data Collection Integration Gather data from diverse sources such as external APIs spreadsheets and databases Ensure consistency and accuracy by cleaning validating and preparing data for analysis Data Analysis Interpretation Apply data mining techniques and statistical methods to analyze large datasets Identify trends patterns and actionable insights that support informed business decisions Reporting Visualization Use BI tools like Tableau Power BI or QlikView to design and manage reports dashboards and visualizations Present data findings clearly and effectively to stakeholders Performance Evaluation Monitor key performance indicators KPIs and other metrics Provide analysis and recommendations to enhance business performance Forecasting Predictive Modeling Develop and maintain predictive models to anticipate future trends and developments Leverage historical data to support strategic planning and decision-making Collaboration Communication Work closely with stakeholders including executives managers and product leads to understand data needs Communicate findings and insights effectively across teams System Tool Management Administer and optimize BI tools and systems to ensure efficient data analysis and reporting Stay updated on the latest BI technologies tools and best practices to enhance capabilities Problem Solving Troubleshooting Identify and resolve data-related issues inconsistencies and conflicts Continuously improve workflows and data processes to ensure reliable and accurate analysis What you will need to have Bachelor s degree in computer science information technology data science or statistics with 8 years of relevant work experience 5 years of experience in data analysis techniques including data mining statistical modeling and data visualization Strong knowledge of database concepts data warehousing and query languages like SQL Experience with business intelligence tools such as Tableau Power BI and QlikView for data visualization and reporting Familiarity with programming languages like SQL Python and R for data manipulation and analysis Understanding data modeling principles to organize and structure data effectively Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address