Customer Support Executive

5 days ago

Gurugram Haryana, India FITB Full time

Manage large amounts of incoming phone calls in Italian.
- C1 certification is mandatory.
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively

Customer

Pay: ₹700,000.00 - ₹750,000.00 per year

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 6280641179

  • Customer Care Executive

    3 days ago

    Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...

  • Customer Support Executive

    5 days ago

    Gurugram, Haryana, India AFFLY IMPEX PRIVATE LIMITED Full time

    **Job Title**: Customer Support Executive **Company**: Affly Impex Pvt. Ltd. **Location**: Sikanderpur, Gurugram **Salary**: ₹2.5 - ₹3.5 LPA **Experience**: Minimum 2 Years **Working Days**: Monday to Saturday Affly Impex Pvt. Ltd. is hiring an experienced **Customer Support Executive** to join our growing team in Gurugram. We’re seeking a proactive...

  • Customer Support Executive

    1 day ago

    Gurugram, Haryana, India CORPAVENUE Full time

    As a **Customer Support Executive**, you will be responsible for handling international voice calls, resolving customer queries efficiently, and maintaining high levels of professionalism and empathy throughout the interaction. You’ll be part of a dynamic team that supports customers from around the globe, ensuring excellent service delivery in line with...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite Key Responsibilities: Provide accurate, valid, and complete information to customers Have experience in technical support in troubleshooting Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work...

  • Customer Support Executive

    24 hours ago

    Gurugram, Haryana, India Mobishastra Technologies Private Limited Full time

    Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...

  • Customer Support Executive

    24 hours ago

    Gurugram, Haryana, India Drimlite Full time

    **Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...

  • Customer Support Executive

    1 day ago

    Gurugram, Haryana, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite Key Responsibilities: Provide accurate, valid, and complete information to customers Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work collaboratively with internal teams to improve customer...

  • Customer Support Executive

    24 hours ago

    Gurugram, Haryana, India EvolveMinds Full time

    **Job Title**: Customer Support Executive - Domestic Voice Process **Location**: Sector 66, Gurgaon **Process**: Domestic Voice (Inbound/Outbound) **Key Responsibilities**: - Handle inbound and outbound customer calls professionally. - Resolve customer queries related to services, claims, or accounts. - Maintain accurate records of interactions and...

  • Customer Support Executive

    6 days ago

    Gurugram, Haryana, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...