Customer Support Executive

1 week ago


Gurugram Haryana, India EvolveMinds Full time

**Job Title**: Customer Support Executive - Domestic Voice Process

**Location**: Sector 66, Gurgaon
**Process**: Domestic Voice (Inbound/Outbound)

**Key Responsibilities**:

- Handle inbound and outbound customer calls professionally.
- Resolve customer queries related to services, claims, or accounts.
- Maintain accurate records of interactions and follow-ups.
- Ensure a high level of customer satisfaction and service quality.
- Escalate complex issues to the appropriate departments.
- Adhere to company policies, processes, and performance standards.

**Requirements**:

- **Qualification**: Minimum 12th Pass / Graduate
- **Experience**: 0-2 years (Freshers can also apply)
- **Language**: Good English
- **Skills**: Good communication, problem-solving attitude, patience under pressure
- **Other**: Comfortable working in a target-driven, fast-paced environment

**Perks & Benefits**:

- Fixed Salary + Performance-Based Incentives
- Paid Training Provided
- Growth Opportunities within the organization
- Employee Benefits as per company policy
- Safe and supportive work environment

Pay: Up to ₹30,000.00 per month

Supplemental Pay:

- Performance bonus

**Location**:

- Gurugram, Haryana (required)

Work Location: In person



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