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Web Chat Executive Australian Chat Process
2 weeks ago
**Process**: Non-Voice - Australia **Web Chat Support** Process
**Shift**: Rotational shifts including Saturdays and Sundays
**Week Offs**: 2 rotational week offs
We are looking for **freshers** to join our team as **Web Chat Executives** for an **Web chat support process** catering to Australian clients. This is a **non-voice role** that requires strong written communication and proficiency in handling digital tools like Word and Excel.
**Key Responsibilities**:
- Monitor and manage customer interactions via a chatbot interface
- Answer to client queries and provide accurate, timely responses
- Maintain documentation and update logs using MS Word and Excel
- Adhere to quality and turnaround time standards
**Requirements**:
- Excellent written and oral communication skills in English
- Strong working knowledge of MS Word and Excel
- Proactive, attentive, and a quick learner
- Willingness to work in rotational shifts, including weekends
- Must be based in Chennai and available for immediate joining
**Eligibility**:
- Immediate joiners preferred - Need to join by 7th July 2025
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹32,036.09 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
- Weekend availability
Work Location: In person
