
Web Chat Executive Australian Non Voice Chat
3 days ago
Recruiting for **Customer Service Executive** / **WebChat Consultant** / **Live Chat Support** | Australian Chat Process - Inbound - Chennai - (**Freshers **only).
**Work Location**: Chennai - (Aminjikarai, Nelson Manickkam Road) Landmark:
- Near Shoban Babu Statue
**Shift**: Rotational Shift & 2 days Week Off (**Rotational**)
**Perks & Benefits**: _Learning and Development, Flexible Work Schedule, Performance Bonuses, International Travel perks, Team-building Activities, VIP Day-outs & Loyalty Bonus._
**Positions**:
**Roles and Responsibilities**:
- Handle Incoming Customer Chats and collect Query Requests from Customers of the portal and report to the management
- Lead generation on Potential Chats
- Maintain and track all customer records as per the process
- Ensure all the queries and issues are resolved to the satisfaction of the customer
- Customer Relationship Management
**Desired Skills**:
- Excellent Communication Skills in English (Both Voice & Non-Voice)
- MS Excel and Good Typing Skills
- Immediate Joiner
**Academic Qualifications**:
- Non-IT Graduates
- Any Graduates
- PG not mandatory
Pay: From ₹200,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental Pay:
- Performance bonus
Application Question(s):
- If selected, can you join immediately?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Shift availability:
- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)
Work Location: In person
Application Deadline: 17/05/2024
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