Web Chat Executive Non Voice

2 days ago

Chennai Tamil Nadu, India EITB Global Infosolutions Full time

**Process**: Non-Voice - Australia **Chatbot Support** Process
**Shift**: Rotational shifts including Saturdays and Sundays
**Week Offs**: 2 rotational week offs

We are looking for **freshers** to join our team as **Web Chat Executives** for an **chatbot support process** catering to Australian clients. This is a **non-voice role** that requires strong written communication and proficiency in handling digital tools like Word and Excel.

**Key Responsibilities**:

- Monitor and manage customer interactions via a chatbot interface
- Answer to client queries and provide accurate, timely responses
- Maintain documentation and update logs using MS Word and Excel
- Adhere to quality and turnaround time standards

**Requirements**:

- Excellent written and oral communication skills in English
- Strong working knowledge of MS Word and Excel
- Proactive, attentive, and a quick learner
- Willingness to work in rotational shifts, including weekends
- Must be based in Chennai and available for immediate joining

**Eligibility**:

- Freshers only
- Immediate joiners preferred

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,848.49 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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