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Non Voice- Email/chat

2 weeks ago

Chennai Tamil Nadu, India Ticknetwork pvt Ltd Full time

**Key Responsibilities**:

- Provide accurate, valid, and complete information using the right tools and resources.
- Troubleshoot customer issues and escalate complex concerns to the appropriate department.
- Maintain a positive and professional tone in all interactions.
- Identify customer needs and offer appropriate solutions or alternatives.
- Follow communication guidelines, policies, and procedures.
- Keep records of customer interactions, transactions, and feedback.
- Work collaboratively with team members to improve support processes and enhance customer experience.

**Skills We Need**:
Good Communication In English

Non Voice Also Fine

Fresher Welcome with Good Communication

Immediate Joining

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Non-voice: 1 year (required)

**Language**:

- English (required)

**Location**:

- Chennai, Tamil Nadu (required)

Work Location: In person

**Speak with the employer**
+91 9944135804