Customer Service Representative

1 week ago

Mohali, India Awburn Distribution Full time

**Job Description:

- **
- Communicate with customers and exhibit genuine empathy
- Embrace the commitment to customer service and nourishes brand loyalty
- Ability to accurately document customer interaction details with limited errors
- Applies high-quality customer service guidelines while servicing customers
- Ability to retain and convey thorough knowledge and benefits of the company products
- With the utmost professionalism, represent a growing and leading brand that is committed to providing luxurious high-quality, high-performance products without harmful ingredients

**Qualification and skills:

- **
- Must be Graduate with work experience of 2+ years in retail industry
- Experience and proven success in customer service
- Excellent interpersonal skills, strong oral and written communication skills
- Flexible, adaptable and willing to take on new challenges
- Detail-oriented with a focus on quality and accuracy, ability to multitask, strong sense of urgency, and commitment to excellence

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (preferred)
- Hindi (preferred)

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