ERP - Tele Support Executive
8 hours ago
We are seeking a dedicated ERP Tele Support Executive with experience in customer service, telecalling, and computerized accounting. You will assist clients with ERP system issues over the phone, providing prompt and effective solutions.
**Key Responsibilities**:
- **Customer Support**:
- Provide troubleshooting and step-by-step guidance.
- Ensure high customer satisfaction with professional support.
- **Technical Assistance**:
- Assist with ERP system navigation and accounting features.
- Document and escalate complex issues as needed.
- **Communication**:
- Maintain clear communication with clients about issue status and resolution.
- Collaborate with team members to improve support processes.
**Qualifications**:
- **Experience**:
- Customer service and telecalling experience.
- Familiarity with computerized accounting.
- **Skills**:
- Excellent communication and problem-solving skills.
- Ability to handle multiple support requests.
- Proficiency in ERP systems and accounting software.
**Preferred Qualifications**:
- Experience in ERP support roles.
Why Join TBO?
- Supportive and collaborative team environment.
- Opportunities for learning and professional growth.
- Competitive salary and benefits.
- Engaging client interactions.
Pay: ₹12,000.00 - ₹13,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
Work Location: In person
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