Tele Caller Executive

**Location**: Kozhikode, Kerala

**Employment Type**: Full-time

**Company Overview**:
At AIMER Business School, we are on a mission to transform the education landscape. As a leading institution, we leverage innovation, technology, and forward-thinking to deliver world-class education to students globally. Our goal is to provide learners with personalized, accessible, and high-impact learning experiences. We are now looking for a dedicated and results-driven Tele Caller Executive to join our team and play a pivotal role in shaping the future of our student recruitment efforts.

**Role Overview**:
**Key Responsibilities**:
**1. Student Counseling & Admissions**:

- Provide detailed information about the institution’s programs, eligibility criteria, admission process, and fee structure.
- Guide students through the entire admission journey, from inquiry to final enrollment.
- Address concerns and queries of students and parents in a professional and empathetic manner.

**2. Tele-Sales & Lead Conversion**:

- Make outbound calls to potential leads and follow up on inquiries.
- Maintain and update the admissions database with accurate student details.
- Convert inquiries into admissions by effectively presenting the value proposition of the programs.
- Meet and exceed assigned admission targets within given timelines.

**3. Target Achievement & Reporting**:

- Work towards achieving monthly and quarterly admission targets.
- Track and analyze conversion rates to optimize sales strategies.
- Provide daily/weekly reports on student inquiries, follow-ups, and conversions.

**4. Coordination & Outreach**:

- Collaborate with the marketing team for lead generation activities.
- Participate in admission events, webinars, and education fairs to attract potential students.
- Liaise with internal departments to ensure smooth onboarding of new students.

**Key Performance Indicators (KPIs)**:

- Number of student inquiries handled per day/week.
- Lead conversion rate and enrollment numbers.
- Achievement of monthly/quarterly admission targets.
- Response time and student satisfaction scores.

**Key Qualifications & Skills**:

- **Education**: Bachelor's degree in Business, Marketing, or a related field.
- **Experience**: 1-3 years in Tele-sales, admissions, or customer service (preferred).
- Strong communication and persuasion skills.
- Target-oriented mindset with the ability to handle pressure.
- Good knowledge of CRM tools and database management.
- Fluency in English and regional languages is an added advantage..

**Why Join Us?**

At AIMER Business School, you will have the opportunity to:

- **Lead Impactful Change**: Play a key role in shaping the future of student recruitment and helping students embark on their transformative educational journey.
- **Innovative Environment**: Work in a growth-oriented, innovative environment where your ideas will make a difference.
- **Leadership Role**: As a manager, you will have the opportunity to lead a dynamic team, influencing recruitment strategies and processes.
- **Collaborative Culture**: Be part of a collaborative, supportive, and inclusive work culture where everyone's voice is heard.

**Benefits & Perks**:

- **Competitive Salary & Performance Bonuses**: A competitive salary package with performance-based incentives.
- **Work-Life Balance**: A flexible 5-day workweek to support a healthy balance between your professional and personal life.
- **Health & Wellness**: Comprehensive health insurance, wellness programs.
- **Generous Paid Time Off**: Vacation, sick leave, casual leave and holidays to ensure you have time to recharge.
- **Training & Development**: Access to leadership programs, admissions training, and professional growth opportunities.
- **Collaborative Team Culture**: Work in a positive, inclusive environment with a team committed to making a difference in education.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person