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Service Coordinator

3 weeks ago

Wagle Estate Thane Maharashtra, India Rush Networks LLP Full time

**Key Responsibilities**:

- Coordinate and schedule service appointments based on client needs.
- Serve as the primary point of contact for clients regarding service inquiries.
- Maintain accurate records of service requests and client interactions.
- Collaborate with service teams to ensure timely and efficient service delivery.
- Monitor service progress and follow up with clients to ensure satisfaction.
- Handle client complaints and escalate issues when necessary.
- Prepare and distribute service reports and documentation.
- Assist in developing and implementing service procedures and policies.

**Requirements**:

- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in office software and scheduling tools.
- Ability to multitask and handle high-pressure situations.
- Customer-focused attitude with a commitment to service excellence.
- Previous experience in service coordination or a related role preferred.

**Benefits**:

- Competitive salary and incentives.
- Professional growth opportunities.
- Supportive work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Work Location: In person