Customer Service Representative
5 days ago
**Key Responsibilities**:
- Connect regularly with partner brands to verify and update their listed experiences.
- Ensure all experience details — pricing, timing, facilities, etc. — are accurate and live.
- Assist brands in onboarding by collecting required details and assets.
- Explain platform policies and listing process to new partners.
- Coordinate with internal teams for experience updates or issue resolutions.
- Identify and reach out to trending or upcoming experience brands to get them onboard.
- Maintain relationships with existing partners to ensure smooth collaboration.
- Monitor experience performance and partner feedback for improvements.
- Keep track of communication, updates, and follow-ups in an organized manner.
- Prepare weekly reports on brand connections, onboarding progress, and experience quality.
- Strong communication and relationship management skills.
- Proactive and organized with a sense of ownership.
- Interest in lifestyle, fitness, entertainment, and trending experiences.
- Experience in customer support, brand relations, or client servicing preferred.
- Comfortable with multitasking and maintaining follow-ups independently.
Pay: ₹10,015.34 - ₹25,000.00 per month
Work Location: In person
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