Room Service Order Taker

20 hours ago


Powai Mumbai Maharashtra, India Meluha The Fern Full time

The **Room Service Order Taker** will serve as the key point of contact for guests placing in-room dining orders. This role entails maintaining efficient communication between guests, kitchen, and service teams to provide timely and accurate service while maintaining the highest standards of hospitality.

**Key Responsibilities**:

- Answer room service calls promptly and courteously
- Accurately take food and beverage orders and relay to kitchen staff
- Provide recommendations and upsell menu items
- Coordinate with kitchen and service staff to ensure timely delivery
- Handle guest requests and resolve complaints professionally
- Maintain knowledge of the menu, specials, and dietary options
- Ensure order accuracy and adherence to hotel standards
- Process payments as needed and maintain records

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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