Room Service Order Taker

3 days ago


Mumbai, India PARASHAR HOSPITALITY SOLUTIONS Full time

Need Female staff for Room service Order Taker position
- Should be from a hospitality background and have experience
- Deliver the company experience for guests
- Work with the hotel team to create the company experience for guests
- Create an environment for the guests that stimulates all senses through personal services, amenities and experiences.
- Follow up with guests with additional services that enhance the guests’ experience.
- Handle guest requests personally and/or refer as appropriate.
- Demonstrate the hotel values when providing service and teamwork.
- Create luxury for all the senses by greeting and seating guests.
- Welcome guests and make them feel at home.
- Take all room service orders quickly and courteously.
- Help butlers to set for service when business is heavy.
- Monitor service load throughout shift and pace orders and delivery accordingly.
- Help servers provide service during busy times.
- Monitor hall sweeps to insure proper cleanliness.
- Handle customer inquiries and complaints.
- Maintain that all SOP’s applied to room service are followed.
- Process customer bills promptly and accurately.
- Ring up bills accurately.
- Process room charges immediately.
- Follows hotel cash and credit card handling policies.

**Salary**: ₹20,000.00 - ₹22,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9769938683



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