PMO Support Gsc's

**Business**:commercial Banking

**Open positions: 1**

**Role Title **:PMO Support** GSC’s

**Global Career Band**: GCB 5

**Location **_(Country / City)_**:Bangalore

**Recruiter Name**:Shilpa Shamkure

**Why join us?**

**Role purpose **_(overall high level summary of the role)_

Wholesale Data, Analytics & CRM (WDAC) is a world class “data-driven” organisation that provides trusted data insights and packaged consumable insights to deliver business value and great customer experience.

Our global team is formed of Data, Analytics, Technology and Delivery resources. Our Wholesale Data Analytics Platform is the largest aggregation of data ever within HSBC. We have over 500 sources and a rapidly growing book of work. We are utilising the latest technologies to solve business problems and deliver value and truly unique insights.

Primarily focusing on the reporting function, a strong knowledge of Jira and Clarity and the use of this within the bank is a must.

In return, we will support your growth and development and provide you with the opportunity to be part of a significant commercial transformation. You’ll play an important role in driving our investments to success and delivering a customer experience fit for the future

**What you’ll do**:
**Role Deliverables**

**The key strategic deliverables for which the role is responsible for are**:

- Project management / PMO background
- Minimum of 5-7 years proven experience on large-scale projects in the financial services sector.
- The presentation skills required to handle senior stakeholders.
- Proficient in the use of Excel, PowerPoint and Word (Microsoft Suite of Application).
- Motivated self-starter with ability to work collaboratively within a team.
- Excellent communication, interpersonal, and decision making skills.
- Strong team-working skills, working in global teams across multiple time zones.
- Knowledge on Software Development Life Cycle (SDLC), and Methodologies like DevOps, Agile, Scrum, Waterfall, and Iterative process.
- Willingness to learn and quick to adapt to changing requirements.
- Identify project issues, communicate them and assist in their resolution.
- Assist in continuous improvement efforts in enhancing project team methodology and performance.
- The preparation and review of project documentation including status reports, risk and issue logs, project plans and other documents as required.
- Actively manage operational issues that arise in conjunction with advisers and stakeholders and provide solutions for colleagues and senior executives.
- Provide the drive to push the projects forward and ensure that delivery milestones are met.
- Proficient knowledge of JIRA and general reporting standards
- Create and maintain detailed technical and user-facing documentation for internal reports and dashboards
- Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
- Advanced Jira, and Confluence knowledge with experience in developing Agile metrics for different use cases and audiences (business users, managers, development teams).

**Major challenges**:

- Flexibility and adaptability - competing priorities that are wide ranging, complex and time sensitive, requiring the simultaneous handling of a broad range of issues and resourcing.
- Matrix organisation - delivering against aggressive deadlines while working across the matrix of multiple functions, businesses and regions.
- Stakeholder considerations - the role holder produces the highest quality, most succinct output that is suitable for senior executive management and external parties, at all times, regardless of pressures.
- Confidentiality, sensitivity and trust - engendering a true sense of urgency, pace, community and collaboration across indirectly managed areas across HSBC.

Requirements

**_What you will need to succeed in the role_**:
**Knowledge & Experience / Qualifications (**_For _the role_ - not the role holder. Minimum requirements of the role)_

**Knowledge**
- Expert knowledge of project and Programme Governance; and Expert knowledge of Change Management and Programme Execution best practice

(Or)

Go to the below link and type “IND GSC: IJP Applicant User Guide” in search bar.

**You’ll achieve more at HSBC**

**Issued By HSBC Electronic Data Processing (India) Private LTD