Australian Customer Support Representative
4 days ago
Work with TOP AUSTRALIAN and US COMPANIES
Location: Thane - ghodbunder
Job Summary:
We are seeking skilled and enthusiastic International Customer Support Executives to join our team in Mumbai.
Early Morning Shift
Key Responsibilities:
- Handle customer inquiries and issues via phone
- Provide timely and effective solutions to customer problems
- Utilize knowledge base and troubleshooting techniques to resolve issues
- Escalate complex issues to senior team members or specialized teams as needed
- Maintain accurate records of customer interactions using CRM software
- Meet or exceed customer satisfaction and performance targets
- Collaborate with internal teams to resolve customer issues and improve processes
- Stay up-to-date with product knowledge and industry developments
*Requirements:*
- Fluency in English (written and spoken)
- Ability to communicate effectively with international customers
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong computer skills and familiarity with CRM software
- Bachelor's degree in any field
*What We Offer:*
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive training and support
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- what are your monthly salary expectations ?
- What is your English proficiency ?
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (preferred)
- total work: 1 year (required)
**Language**:
- English (required)
Willingness to travel:
- 100% (required)
Work Location: In person
-
Thane, India ENHANCE PLUS CONSULTANT Full timeWork with TOP AUSTRALIAN and US COMPANIES Location: Thane - ghodbunder Job Summary: Early Morning Shift Key Responsibilities: - Handle customer inquiries and issues via phone - Provide timely and effective solutions to customer problems - Utilize knowledge base and troubleshooting techniques to resolve issues - Escalate complex issues to senior team...
-
Thane, India ENHANCE PLUS CONSULTANT Full timeWork with TOP AUSTRALIAN and US COMPANIES Location: Thane - ghodbunder Job Summary: Early Morning Shift Key Responsibilities: - Handle customer inquiries and issues via phone - Provide timely and effective solutions to customer problems - Utilize knowledge base and troubleshooting techniques to resolve issues - Escalate complex issues to senior team...
-
Australian Shift) Tele Caller
4 days ago
Thane, India The Network Services Full timeWe are seeking a motivated Telemarketer to join our dynamic sales team. The Telemarketer will be responsible for making outbound calls to potential customers, introducing our products or services, and persuading them to make a purchase or set up appointments. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in...
-
Inside Sales and Customer Support Representative
2 weeks ago
Thane, India My Corporate Jobs Full time**Position**:Inside Sales and Customer Support Representative - Medical Devices **Location**:Thane **Qualification**: Graduate **Experience**:3 Years of Experience in Inside Sales **Responsibilities**: - Provide comprehensive support to customers regarding medical devices such as ECG (Electrocardiogram), ABPM (Ambulatory Blood Pressure Monitoring),...
-
Thane, MH, IN ENHANCE PLUS CONSULTANT Full timeWork with TOP AUSTRALIAN and US COMPANIES Location Thane - ghodbunder Job Summary We are seeking skilled and enthusiastic International Customer Support Executives to join our team in Mumbai As a Customer Support Executive you will be responsible for providing exceptional support to our international customers via phone email and chat Your goal will be to...
-
Thane, MH, IN ENHANCE PLUS CONSULTANT Full timeWork with TOP AUSTRALIAN and US COMPANIES Location Thane - ghodbunder Job Summary We are seeking skilled and enthusiastic International Customer Support Executives to join our team in Mumbai As a Customer Support Executive you will be responsible for providing exceptional support to our international customers via phone email and chat Your...
-
Thane, India Medi Transcare Pvt. Ltd. Full time**Customer Service Representative (CSR)** **Location**: Multiple Locations **Company**: Medi Transcare Pvt Ltd, Professional Service provider to MNC Medical Devices Company **Overview**: As Customer Service Representative (CSR), you will contribute to driving business growth and supporting healthcare solutions in the medical devices sector. Your role will...
-
Customer Service Representative
2 weeks ago
Thane, India TCM Services Pvt Ltd Full time**Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...
-
Customer Support Executive
5 days ago
Thane, India Abhinav Institute of Technology and Management Full timeNeed graduates ,HSC passed ,fresher and both can apply - Need good communication skills - The primary job of a customer service representative is to **address customer issues and resolve them in a timely and efficient manner**. Support reps interact with customers on a variety of channels such as phone - Location : Thane west - Age : 18 to 35 **Salary**:...
-
Client Support Representative
5 days ago
Thane, India SACARDANDE ENGINEERS PRIVATE LIMITED Full time**Client Support Representative** Job Locations Rabale Navi Mumbai **Category**Sales **Type. **Full-Time **Overview** **Summary**:Sells products and calibration services to business and industrial establishments or individuals over the telephone by performing the duties listed below. Answers and responds to customer inquiries regarding any issue...