Administrator - Field Services

2 weeks ago

Pune, India Microland Full time

Additional details

**Level**
- P2**Requirement location**
- India - Pune**Number of Position**
- 1**Employment type**
- ML**Cluster/Group**
- Microland Delivery**Business Unit**
- APAC**Department**
- Field Services - Tech Ops**Job Description**:
Required Skill
Technology - Hardware and Networking|Installation, configuration, maintainance & repair
Technology - Windows & MAC Support|OS administration
Technology - Exchange and Mobility Clients|Installation & configuration
Technology - Audio, Video support|Installation & configuration
Technology - End Point Security|Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies
Process - IT Operations Management|Vendor Management
Behavioral - Aptitude|Communication
Details

**Responsibilities**:
Field Services support Engineers 20 primary responsibility is to provide support to an organization 20s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands & feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries

1. To support daily technical support activities for computers & all other end point devices
2. Update the support ticket with the progress
3. To set up and test desktop computer peripherals
4. To perform the system changes adhered to organizational policies
5. Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance
6. Maintain technical documentation in association with other functional departments

Technical Skills
Hardware and Networking:
1. Hardware Knowledge on multiple vendor end point products to troubleshoot & isolating hardware issues
2. Ability to install drivers and configure
3. Ability to provide physical support for mounting of DC HW, basic connectivity establishment
4. Ability to Install remote tools like Putty to establish connectivity between two devices
5. Ability to replace allowed HW components (such as HDD, memory)
6. Ability to work with various assessment tools to identify the different hardware models available
7. Ability to test the compatibility of Image with the various hardware models available, where needed

Windows Operating System:
2. Maintain Windows Desktop, VDI, laptop and thin client builds & deploy images on multiple desktops independently
3. Install, configure, and manage end point servers; help troubleshoot server issues on escalated client issues
4. Working knowledge on AD Users & Group administration, FSMO Roles, Site and Subnets
5. Technical understanding of FRS Configuration / Troubleshooting
6. Global Catalog Server, AD Group Policy
7. Technical understanding of AD tools and resource kit tools, Software, service pack installation
8. Install, configure, and manage multiple Client OS; Help troubleshoot client OS issues; Knowledge on various OS servicing tools like DISM, Sysprep etc.

Exchange and Mobility Clients:
2. Ability to configure multiple mailboxes
3. Ability configures rules and calendars, configure extended calendars
4. Ability to customize (such as signature, meeting)

Printer management:
1. Ability to tr

  • Administrator - Field Services

    2 weeks ago

    Pune, Maharashtra, India Microland Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Education Qualification :Any Graduate Skills :Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - ExperiencedPrimary -> Technology | Windows and MAC Support | OS administration | 3 - ExperiencedSecondary -> Technology | Audio, Video support | Installation and configuration | 3 -...

  • Administrator - Field Services

    4 days ago

    Pune, India Microland Full time

    Additional details **Level** - P2**Requirement location** - India - Pune**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - EMEA**Job Description**: Required Skill Technology - Hardware and Networking|Installation, configuration, maintainance & repair Technology - Windows & MAC...

  • Administrator - Field Services

    6 days ago

    Pune, Maharashtra, India Microland Full time

    : **Education Qualification**: Any Graduate **Skills**: Primary -> Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced Primary -> Technology | Windows and MAC Support | OS administration | 3 - Experienced Secondary -> Technology | Audio, Video support | Installation and configuration | 3 - Experienced...

  • Service Administrator

    2 weeks ago

    Pune, Maharashtra, India Tetra Pak Full time

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...

  • Service Administrator

    3 weeks ago

    Pune, Maharashtra, India Tetra Pak Full time

    At Tetra Pak we commit to making food safe and available everywhere and we protect what s good - protecting food protecting people and protecting the planet By doing so we touch millions of people s lives every day And we need people like you to make it happen We empower you to reach your potential with opportunities to make an impact to be proud of - for...

  • Field Service Engineer

    6 days ago

    Pune, Maharashtra, India HORIZON HEALTH CARE SERVICES Full time ₹ 1,44,000 - ₹ 3,60,000 per year

    This is a Field Service Job and an engineer will be handling our Opthal OPD & Surgical MicroscopesAttend the Installations, PMs, break down calls at customer site as and when requiredMaintain the mandatory documentation, prepare and submit the service reports.Experience: Fresher - 1 YrDiploma or Degree : Biomedical/Medical Electronics/Electrical/...

  • Service Desk Administrator

    2 days ago

    Pune, Maharashtra, India Systems Plus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: PuneEmployment Type: full-timeDesignation: Service Desk AdministratorJob DetailsMonitoring team Roles & ResponsibilitiesWorking 24*7*365SCOM Operation Console MonitoringAdministration of SCOM ToolMonitoring and Administration of All Servers and Services for Dev, Stg & Prod EnvironmentDev Environment Application Pool Services...

  • Oracle Field Service Cloud

    3 days ago

    Bengaluru, Hyderabad, Pune, India Purview Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Must have good understanding of the Field Service Cloud version 24C or latest capabilities.Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.Strong domain and process knowledge of Field ServiceAbility to engage with different stakeholders, understand requirements, analyse the field service processes, and deliver an...

  • Field Sales and Service Engineer

    4 days ago

    Pune, Maharashtra, India Eduplex services private limited Full time ₹ 3,00,000 - ₹ 5,70,000 per year

    Field Sales and Service EngineerLocation: PuneExperience: 4 to 8 YearsIndustry: Industrial Machinery & EquipmentGender: Male (preferred)Salary-up to 5.70 LPAAbout the RoleWe are looking for an experienced and customer-focused Field Sales and Service Engineer with 4–8 years of expertise in industrial machinery and equipment. The role combines technical...

  • Field Service Engineer

    2 weeks ago

    Pune, Maharashtra, India Bio-Techne Full time

    By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.Key Responsibilities:Customer and Instrument supportDeliver onsite customer facing and...