Process Executive:

2 weeks ago

Siddhapudur Coimbatore Tamil Nadu, India SkyPlay Full time

**Sky Play**

**PROCESS EXECUTIVE: (VOICE)**

**Job Brief**

**Responsibilities**
- Make outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Put through relevant sales and contracts for sales of goods or services.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable.
- Upsell and cross-sell other products that may be useful for clients.
- Understand the customers' needs and tailor the service to their needs.
- Be patient with a polite and customer-focused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.

**Requirements**:

- High school diploma or above
- Minimum of 1 years previous experience within a quality assurance role
- Ability to communicate with customers and other staff members
- Strong problem-solving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Strong communication skills, both written and verbal
- proficient in the use of computers and their software
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask
- We are providing attractive incentives.
- Language preferred - English & Tamil, Hindi,

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹32,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- 1YEAR: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9942199428

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