Process Executive:
1 week ago
**Sky Play**
**PROCESS EXECUTIVE: (VOICE)**
**Job Brief**
**Responsibilities**
- Make outgoing calls to customers to advise them of products and services that may be of interest to them.
- Take customer information and update it in the database as required.
- Put through relevant sales and contracts for sales of goods or services.
- Explain products and service features to clients.
- Pass on leads to the outbound sales team if applicable.
- Upsell and cross-sell other products that may be useful for clients.
- Understand the customers' needs and tailor the service to their needs.
- Be patient with a polite and customer-focused telephone manner.
- Update customer information such as change of address and phone number when requested to do so.
**Requirements**:
- High school diploma or above
- Minimum of 1 years previous experience within a quality assurance role
- Ability to communicate with customers and other staff members
- Strong problem-solving skills
- Knowledge of sales software and CRM systems and their functions
- Resilient and positive nature
- Strong communication skills, both written and verbal
- proficient in the use of computers and their software
- Good interpersonal skills
- Good listening skills, with high levels of attention to detail
- Ability to multitask
- We are providing attractive incentives.
- Language preferred - English & Tamil, Hindi,
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹32,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- 1YEAR: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9942199428
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