Product Support Representative Iii

1 day ago

Pune, India Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Commerce/Business
**Travel Percentage**:
0%
**Treasury Operations : 3 to 5 Years : Pune(Aundh) : 24/7**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

Application Managed Services (AMS) team provides functional support to the FIS products and client’s Treasury and Payments business operations.

**What you will be doing**

Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs. Recreate, document client issues and troubleshoot problems to support product quality

**What you bring**:

- 3-5 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
- Ready to work in flexible rotating shifts.
- Understanding of SWIFT confirmations - MT300, MT5XX
- Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
- Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages
- Understanding of Bank statements - MT9XX and CAMT53
- Knowledge of treasury operations, Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
- Strong client interaction facing role experience

**Skills**:

- Excellent client facing communication skills
- Excellent interpersonal and communication skills
- Ability to build, maintain strong client relationships.
- Excellent problem-solving skills.
- Able to take the initiative and work independently or in a team
- Experience in documenting SOPs to support daily operations
- Strong desktop computing skills in MS office - PowerPoint, Visio and Excel

Nice to have
- Basic understanding of IT tools and servers
- Understanding of database architecture

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

pridepass

  • Product Support Representative Iii

    2 weeks ago

    Pune, Maharashtra, India UKG Full time

    **Job Description**: **Job ID**: - PRODU013844 **Employment Type**: - Regular **Work Style**: - on-site **Location**: - Pune City,India **Role**: - Product Support Representative III - About the Team: Come join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base....

  • Product Support Representative Iii

    1 week ago

    Pune, Maharashtra, India UKG Full time

    **Job Description**: **Job ID**: - PRODU014871 **Employment Type**: - Regular **Work Style**: - on-site **Location**: - Pune City,India **Role**: - Product Support Representative III Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.based private software company in the world. And we’re only getting started....

  • Product Support Representative III

    23 hours ago

    Pune, Maharashtra, India UKG Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company OverviewWith 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.At UKG, you get more than just a job. You get to work with...

  • Product Support Representative III

    2 weeks ago

    Pune, Maharashtra, India UKG Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    About the Team: Come join a talented, energetic, and innovative group, managing a support team chartered to provide support services to the UKG Ready customer base. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high-volume environment. Manage dynamics of the daily operation by driving...

  • Product Support Representative Iii

    2 weeks ago

    Pune, Maharashtra, India Ultimate Kronos Group Full time

    Company Overview With 80 000 customers across 150 countries UKG is the largest U S -based private software company in the world And we re only getting started Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on At UKG you get more than just a job You get to work with...

  • Product Support Representative Iii

    1 week ago

    Pune, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the...

  • Product Support Representative Iii

    1 week ago

    Pune, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Engineering **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...

  • Product Support Representative Iii

    1 week ago

    Pune, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Product Support Representative Iii

    3 days ago

    Pune, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Product Support Representative III

    2 weeks ago

    Pune, Maharashtra, India UKG Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Customer Service Coordinator, you will play a vital role between our Global Support team and our customers. This position involves high-volume and high-pace case/ticket creation and routing, maintaining customer data integrity while having an empathetic customer service approach.Job Responsibilities:Serve as the first point of contact for our customers...