Smb Sales

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The SMB Sales - North role within the Digital Natives segment at Microsoft is at the leading edge of our transformation. Startups provide future signals of disruptive tech and business models. It is a tremendous growth engine for the company, driven by exponential growth in cloud driven by Digital Natives.

This role is at the center of our transformation, where the focus is on innovating our go to market capability and capacity to best serve startups at scale. This requires continuous innovation and evolution of our sales engagement strategy, while remaining centered on the startup. In this role, you will be the business owner of Microsoft's startup business for North and East.

To be successful, you must have deep understanding of both the B2B and B2C startup ecosystem, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market.

You will lead a v-team of key business partners from the partner, products and services, marketing, and operations teams, tele - driving alignment on the startup Azure strategy through the development of a holistic startup Azure business plan, and ensure always on execution with the right level of investments to address startup founder needs and accelerate their digital transformation.

The Startup Customer Program Manager - Azure key outcomes / measures of success include:

- Startup Azure consumed revenue and cloud mix
- Startup Azure new cloud customer acquisition and growth
- Startup net satisfaction

**Responsibilities**:
This role achieves impact mainly through:

- ** Growth and Transformational Sales Leadership**: The role is directly accountable for North and East Startup Azure business performance. As the leader of the Azure North & East startup v-team, the Startup Customer Program Manager - Azure is accountable for landing India startup strategy, identifying growth opportunities, prioritizing sales plays, developing the go-to-market execution plan, identifying channel capacity needs and securing necessary investments to ensure Microsoft realizes its full startup Azure growth potential. The Startup operating model requires a high degree of collaboration across key business partners such as FastTrack for Startups, VC PDM, MfS, Startup Factory Partners, Product and Commercial Marketing, Digital Sales, Sales Excellence, etc. The Startup Customer Program Manager - Azure is an effective and efficient collaborator and v-team leader able to drive alignment, execution, and results via extended v-teams.
- ** Customer Advocacy and Market Thought Leadership**: The individual should possess deep business insights into local startup market dynamics, knowledge of key startup trends, and demonstrate strategy leadership in the formulation of a robust business plan working in alignment with v-team. The startup Customer Program Manager - Azure is responsible for supplementing global data with local insights to optimize for customer lifetime value through acquisition, retention and growth strategies leveraging scalable routes to market. The individual should leverage their strong local startup market insights on customer preferences, competitive dynamics, and digital maturity to execute relevant and timely global core sales plays while identifying local sales plays to optimize market demand.

**Qualifications**:

- 7+ years’ experience in cloud sales and marketing roles
- Strong startup domain knowledge and cloud / value selling experience
- Ability to set and drive customer strategy, thus translating strategy into concrete actions and marketing/sales motions
- Excellent business judgment and results across a range of disciplines including multi-channel sales, marketing, finance, and strategy
- Ability to effectively drive cross-group collaboration, using project management, impact and influence, as well as communication skills.
- Strong analytical mindset, but creative in problem solving and entrepreneurial in approach. Effective at managing and thriving in ambiguous situations.
- Masters' (preferred) or a Bachelor’s degree in Business, Marketing, or Engineering

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.