Customer Service Representative
2 weeks ago
Resolve customer complaints and issues in a timely manner
- Maintain accurate records of customer interactions and transactions
- Provide information about products and services
- Follow up with customers to ensure satisfaction
- Escalate complex customer issues to higher levels of management
**Requirements for the role typically include**:
- Strong communication skills
- Customer-focused attitude
- Ability to multitask
- Team player
- Prior customer service experience is preferred but not required.
**About Us**:
**Founders**:
Naman Sarawagi
First PM at Freecharge | ZipDial.
Founder at FindYogi.
Early Investor at DailyNinja | Cashfree | Walrus / Defy | Holidify | Piggyride +10
Mohit Jain
CTO FindYogi
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹240,000.00 - ₹600,000.00 per year
Schedule:
- Day shift
- Flexible shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Surat - 395017, Gujarat: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Bachelor's (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Proficient English (required)
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