Customer Service Representative

2 weeks ago


Surat, India Refrens Internet Private Limited Full time

Resolve customer complaints and issues in a timely manner
- Maintain accurate records of customer interactions and transactions
- Provide information about products and services
- Follow up with customers to ensure satisfaction
- Escalate complex customer issues to higher levels of management

**Requirements for the role typically include**:

- Strong communication skills
- Customer-focused attitude
- Ability to multitask
- Team player
- Prior customer service experience is preferred but not required.

**About Us**:
**Founders**:
Naman Sarawagi
First PM at Freecharge | ZipDial.
Founder at FindYogi.
Early Investor at DailyNinja | Cashfree | Walrus / Defy | Holidify | Piggyride +10

Mohit Jain
CTO FindYogi

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹240,000.00 - ₹600,000.00 per year

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Surat - 395017, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Proficient English (required)



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