Partner Operations Associate

Company Description
**Are you ready to trade your job for a journey? Become a FlyMate**

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you

**Who we are**:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 3,700+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started

With over 1,200+ global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

**Job Description**:
**The Opportunity**

We, at Flywire, are seeking a **Partner Operations Associate** to help us handle and process our growing volume of cross-border payments in India. You will help process payments globally through partner accounts Flywire have around the world.
- Manage the day to day payments processing
- Work on remittance processes and the compliances that come with outward remittances.
- Identify process inefficiencies and suggest ways to improve processes.
- Be the contact point for our payment partners in India.
- Bring qualitative and quantitative feedback to team to inform decision-making
- Confidently working across internal teams - Contact point for agent team and supporting the customer service team

**Qualifications**:
**Here’s What We’re Looking For**:

- 2-3 years of experience in Payments, cross border remittance and SWIFT processes preferably in a Bank.
- Fluency in English; other Indian languages are a plus
- The ability to build processes, identifying inefficiencies and potential risks
- Excellent analytical and problem solving skills
- Excellent written and verbal communication skills
- Working knowledge of Excel and other online tools (Google Apps, Jira, etc.)
- Experience with data analysis tools like Looker will be helpful in this role

Additional Information
**What We Offer**:

- Competitive compensation, including Restricted Stock Units
- Employee Stock Purchase Plan (ESPP)
- Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
- Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
- Dynamic & Global Team (we have been collaborating virtually for years)
- Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
- Be a meaningful part in our success - every FlyMate makes an impact
- Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
- Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers)

Submit today and get started

We are excited to get to know you Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.