Customer Support Executive
10 hours ago
**We’re Hiring**: Customer Support Executive (Remote | 1 to 5 Years Experience)
**Salary Range**: ₹20,000 - ₹40,000/month
**Location**: Remote
**Company**: Intricare Technologies
Excellent English communication skills (both verbal & written)
A tech-savvy approach and the ability to quickly learn new tools
Good understanding of software products or SaaS platforms
Patience and clarity in explaining technical concepts to non-technical users
Experience in customer support, onboarding, or user education is a plus
**Job Profile of Customer Support Executive**:
Provide high-quality support to clients using our software
Guide users through the onboarding process and help them understand product features
Collaborate with the product and sales team to ensure a seamless user experience
Document common issues and solutions for future reference
Collect feedback and report issues or feature requests from users
Friendly, professional, and a great communicator
Empathetic towards users and focused on solving their problems
Organised and able to manage multiple conversations at once
Curious and eager to learn new tools and technologies
Fluent in spoken & written English
Why work with us?
Be part of a fast-growing SaaS company making real impact
Work with a smart, driven, and collaborative team
Freedom to work remotely with flexible schedules
We work five days a week
Annual retreats to meet the team in person (you help choose the destination)
We cover your software/hardware needs and keep you up to date with the best tools
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