Customer Support Executive

2 days ago

Vadodara Gujarat, India Vexma Technologies Full time

We are seeking a proactive and customer-oriented individual to join our team as a Customer Support Executive. This role is responsible for managing customer inquiries, preparing quotations, ensuring timely follow-ups, supporting payment collections, and delivering overall client support to ensure satisfaction and retention.

On-Site Full-Time

**Roles & Responsibility**:

- Customer Follow-Ups: Conduct regular follow-ups on shared quotations to close sales. Maintain records of communication with prospects and clients using CRM tools. Update clients on order status, lead times, and delivery schedules.
- Payment Coordination: Follow up with customers on pending and upcoming payments. Coordinate with accounts/finance team to track invoices and payment confirmations. Resolve any payment-related issues or disputes.
- Customer Support & Relationship Management: Serve as the first point of contact for customer complaints or issues. Coordinate internally with the production and logistics teams to ensure customer requirements are met. Ensure a high level of customer satisfaction through consistent support.
- Documentation & Reporting: Maintain organized records of inquiries, quotations, customer interactions, and payments Provide weekly and monthly reports on quotation status, conversions, and follow-ups
- Keep records of sales, revenue, invoices etc.

**Qualifications And Key Skills**:

- Bachelor’s degree in Business Administration, Marketing, or related field
- 1+ years of experience customer support roles (preferably in manufacturing, engineering, or 3D printing industries)
- Strong communication skills (written & verbal)
- Proficiency in MS Office (Excel, Word, Outlook); knowledge of CRM is a plus
- Customer-first attitude
- Professional and courteous demeanor
- Ability to handle multiple inquiries and deadlines efficiently
- Team player with a solution-oriented mindset

  • Customer Support Executive

    45 minutes ago

    Vadodara, Gujarat, India Intricare Techchnolgies Full time

    **Customer Support Executive**: - Vadodara, Gujarat, India_ We’re Hiring: Customer Support Executive (Remote | 1 to 5 Years Experience) Salary Range: ₹20,000 - ₹40,000/month Location: Remote Company: Intricare Technologies Excellent English communication skills (both verbal & written) A tech-savvy approach and the ability to quickly learn new...

  • Customer Support Executive

    4 days ago

    Vadodara, Gujarat, India Vexma Technologies Pvt Ltd Full time

    **JD for Customer Support Executive** Department: Customer Support Location: Vododara Reports To: Sales Manager / Business Development Head Employment Type: Full-Time **Job Summary**: We are seeking a proactive and customer-oriented individual to join our team as a Customer Support Executive. This role is responsible for managing customer inquiries,...

  • Customer Support Executive

    2 days ago

    Vadodara, Gujarat, India KT Automation Pvt Ltd Full time

    Customer Support Executive office job This job is in the technical deptt to coordinate all technical activities include installation, servicing ,repairing, online support, AMC, etc.etc Installation, servicing, and multi tasking responsibility Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident...

  • Customer Support Executive

    46 minutes ago

    Vadodara, Gujarat, India Intricare Technologies Full time

    **We’re Hiring**: Customer Support Executive (Remote | 1 to 5 Years Experience) **Salary Range**: ₹20,000 - ₹40,000/month **Location**: Remote **Company**: Intricare Technologies Excellent English communication skills (both verbal & written) A tech-savvy approach and the ability to quickly learn new tools Good understanding of software products or SaaS...

  • Customer Support Executive

    45 minutes ago

    Vadodara, Gujarat, India Intricare Technologies Full time

    Vadodara, Gujarat, India_ We’re Hiring: Customer Support Executive (Remote | 1 to 5 Years Experience) Salary Range: ₹20,000 - ₹40,000/month Location: Remote Company: Intricare Technologies Excellent English communication skills (both verbal & written) A tech-savvy approach and the ability to quickly learn new tools Good understanding of software...

  • Customer Support Executive

    4 days ago

    Vadodara, Gujarat, India VCollaborate consulting Full time

    We are hiring enthusiastic individuals for a **Customer Support Executive** role with one of India’s leading food-tech companies. The position starts with 2 months of work from office in Gurgaon, followed by a possible transition to **work from home** depending on performance and business requirements. **Key Details**: - **Initial Work Mode**: Work from...

  • Customer Support Executive

    4 weeks ago

    Vadodara, Gujarat, India Altor Smart Mobility Full time

    Company DescriptionAltor, a brand owned by Praesus Technologies, is developing the world's first software and hardware-enabled solutions to make bike rides easier, safer, and more efficient. These solutions are specifically targeted towards increasing fleet efficiency in two-wheeler-driven economies within the delivery, logistics, and bike-sharing...

  • Customer Support Executive

    1 week ago

    Vadodara, Gujarat, India VCollaborate consulting Full time

    Hiring for **Customer Support Associate Voice Process**for our esteemed client. Any Graduate/Under Graduate with excellent communication skills in **English and Hindi** **Interview: Walk-in drive** **Freshers and experience can apply** **Salary: Range of 10000 to 18000 CTC** **Job Location: Vadodara** Rotational Including Evening Shifts 6 days working...

  • Customer Support Representative

    28 minutes ago

    Vadodara, Gujarat, India cyber hospitality private limited Full time

    **Qualifications** - Freshers to 6 months - Excellent English communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment **Shift**: Night Shift (5 working days) **Requirement** - The day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction. - The Customer...

  • Customer Support Executive

    4 days ago

    Vadodara, Gujarat, India Neelam Enterprise Full time

    BPO INBOUND CUSTOMER SUPPORT BANKING VOICE BEST SALARY ANY GRADUATE CAN APPLY ATTEND AND ANSWER THE CALLS OF CUSTOMERS **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus - Yearly bonus Work Location:...