Customer Success Executive

3 days ago

Delhi Delhi, India Huru Full time

Job Title: Customer Success Executive

Location: Delhi, Work from office (6 days working)

Responsibilities:
2. Assist customers with account setup, navigation, and troubleshooting of our fintech platform.

3. Resolve customer issues and complaints with empathy, professionalism, and a focus on customer satisfaction.

4. Collaborate with other teams such as product development and operations to escalate and resolve complex customer issues.

5. Keep accurate records of customer interactions and transactions using our CRM system.

6. Provide feedback and insights gathered from customer interactions to help improve our products and services.

Requirements:
1. Bachelor's degree in business, finance, or a related field.

2. Previous experience in customer service or a similar role, preferably in the fintech industry.

3. Excellent communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner.

4. Flexibility to work shifts, including evenings and weekends, as needed.

5. Strong problem-solving skills and the ability to think critically under pressure.

6. Empathy and patience when dealing with customers, with a genuine desire to help resolve their issues.

7. Ability to work independently as well as part of a team in a fast-paced startup environment.

8. Proficiency in using CRM software and other customer support tools.

Benefits:

- Competitive salary

- Opportunities for growth and career development - Collaborative and dynamic work environment

Company: Huru is a pioneering fintech startup based in the UAE, dedicated to

streamlining financial services for the customers. At Huru, we're passionate about

empowering individuals to turn their aspirations into achievements by providing a

user-friendly platform for managing finances effortlessly. Whether it's sending

funds to your loved ones across borders, creating savings goals, handling bill

payments, or accessing instant emergency cash, Huru has covered it all.

  • Customer Success Executive

    4 days ago

    Delhi, Delhi, India LeadSquared Full time

    Customer Success About LeadSquared is a marketing automation and sales execution platform that helps businesses increase their closures, manage their pipelines, and attribute their ROI accurately and completely - to people, marketing activities, lead sources, products, and locations. It’s used by over 1000 businesses across 30 countries in Education,...

  • Tele Calling Executive

    3 days ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job description** **Job Title**: Telecaller Executive **Location**: Delhi **Salary**: 12,000 K - 20,000 K + Incentives **Experience**: 0 to 1+ years **Employment Type**: Full-time 1 We are hiring Telecallers to make outbound calls, generate leads, and promote software products. **Company**: Customer Success ( IT Company) **Working Days**: 5.5 days...

  • Customer Success Executive

    3 days ago

    Delhi, India Beechi Vidya Kendra Full time

    Full Time- Delhi, Work From Home- Posted 1 hour agoPlease find the JD for Customer Success Executive. The requirement is for 1 position on permanent role in Delhi. The Company Customer Success Executive team helps customers successfully adopt and leverage Company products and services. CS Executive contributes significantly to the Company operations...

  • Customer Success Executive

    1 day ago

    Okhla, Delhi, Delhi, India Acadally Full time

    **Job Title**:Customer Success Executive** **Company**: AcadAlly **Website**:Location**: New Delhi **Experience**: 3+ Years **About AcadAlly**: AcadAlly is a dynamic and innovative education technology company committed to transforming the learning experience. At AcadAlly, we believe in leveraging technology to empower educators and students, making...

  • Customer Success Executive

    4 days ago

    Delhi, India Bz Consultant Full time

    Job Title : Customer Success Executive Vacancies : 10 Location : Gurgaon Working : Work from office Industry : Healthcare Salary Range: 350000.00-450000.00 Exp Required : 0 - 3 Years Age Limit : 20-30 Years Minimum Education : Graduation Primary Language : English Previous Industry Experience : Healthcare **Responsibilities**: 1) Help with...

  • Executive, Customer Success

    4 days ago

    Delhi, Delhi, India Teleport Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    The Customer Success Executive will play a critical role in ensuring smooth cargo operations and superior customer service. This role requires close coordination with agents, customers, and internal operations teams to manage bookings, approvals, shipment updates, and load planning. The executive will also be responsible for proactive communication, issue...

  • Customer Success Executive

    4 days ago

    Delhi, India Client of Nkrafterz Full time

    Role - Customer Success Executive Experience required : 1-2 years 6 days Working. Shift Timings : 1.00 pm to 9.00 pm WFO - 5 days a week WFH will be given on Saturday's. Responsibilities - Inbound/ Outbound Query handling. - Social Media Query handling. No. of positions : 2 **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift -...

  • Executive, Customer Success

    1 week ago

    Delhi, Delhi, India Teleport Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Customer Success Executive will play a critical role in ensuring smooth cargo operations and superior customer service. This role requires close coordination with agents, customers, and internal operations teams to manage bookings, approvals, shipment updates, and load planning. The executive will also be responsible for proactive communication, issue...

  • Tele Caller Executive

    3 days ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Tele caller Executive ( Freshers ) **Experience**: 0 to 1+ years **Salary**: ₹15,000 - ₹20,000 + Incentives **Location**: Delhi **Employment Type**: Full-time **Job Summary**: We are looking for a dynamic and enthusiastic Tele **Key Responsibilities**: - Make outbound calls to prospective customers to promote and pitch software...

  • Customer Success Executive

    3 hours ago

    Delhi, India Skillskonnect Full time

    **Department**: Sales **Salary**: 1,000 - 3,000 PM **Education**: Graduate and Post Graduate - Providing initial, ongoing and refresher training (face to face) to customer stakeholders. - Hand - holding the users (particularly the administrator) and assisting them in effective usage of the platform and act as their go-to-person for doubts on the product. -...