Guest Relation Executive

2 days ago

Navi Mumbai, India AFA Global Full time

Looking for a Guest Relation Executive for Anant Palace Hotel Ghansoli:
Roles & Responsibilties:

- Welcome guests during check-inand giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivalsand departures.
- Coordinatingand multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest foliosin the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeepingfor clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashieractivities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outsare handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygienestandards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Weekend availability

Ability to commute/relocate:

- Navi Mumbai - 400701, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Have you worked on IDS Software?
- Do you have experience in Hotel Industry?

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Guest Relation Executive

    5 days ago

    Mumbai, Maharashtra, India INEJ EXECUTIVE LOUNGE Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Opening: Guest Relation Executive – Inej Digital Executive Lounge, MumbaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Mumbai – Inej Digital Executive LoungePosition: Guest Relation Executive (GRE)Experience: 1–3 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | Airlines | Customer ServiceRole Overview:We are looking for...

  • Guest relations executive

    2 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary:The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    2 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary:The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    2 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute) Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    2 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary:The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    4 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary:The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    3 weeks ago

    Navi Mumbai, India Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute) Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relations Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India, Maharashtra Jio Institute Full time

    Job Description – Front Desk Executive (Jio Institute)Position Summary: The Front Desk Executive will be the first point of contact for students, visiting faculty, and guests. The role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams to...

  • Guest Relation Executive

    4 days ago

    Airoli, Navi Mumbai, Maharashtra, India KALPTARU HOSPITALITY & SERVECES Full time

    A guest relations executive (GRE) is responsible for a variety of tasks, including: - **Welcoming guests**: Greeting guests when they arrive and check in, and saying farewell when they check out - **Handling complaints**: Addressing guest concerns and complaints in a timely and efficient manner - **Managing reservations**: Coordinating reservations and room...

  • Guest Relations Executive

    1 week ago

    Mumbai, India Grand Hyatt Mumbai Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible for greeting & welcoming the guest in a friendly and professional manner when they arrive,...