E-commerce Executive

1 week ago


Indore Madhya Pradesh, India SYNTURE ORGANIZATION Full time

E-Commerce Business Associate Job Description We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience. Job Objectives -To retain long-term consumer relationships -Coordinate with the E-Commerce Manager in planning promotional offers and product discounts -Organize e-commerce activities Roles & Responsibilities -Managing Online Portals of the clients -Manage online e-commerce accounts of clients -Respond to customer web inquiries regarding online merchandise or service orders -Assists customers with product selection, answer basic questions and suggest various product options that are available. -Understanding client problems -Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue -Take accountability and responsibility for the work assigned Competencies Required -Excellent written and verbal communication skills -Proficiency in MS Office and relevant software -Excellent organizational and time management skills -Ability to work collaboratively with other departments -Handle multiple projects/assignments at the same time -Build client relations Preferred

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person



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