E-commerce Executive

4 hours ago

Indore Madhya Pradesh, India Evitamin Business Consulting Pvt. Ltd. Full time

E-Commerce Business Associate Job Description We are looking for a customer-centric and cordial E-Commerce Business Associate who can streamline all e-commerce activities. You should be able to forecast sales and resolve conflicts. You should be able to grow the business using positive customer experience. Job Objectives -To retain long-term consumer relationships -Coordinate with the E-Commerce Manager in planning promotional offers and product discounts -Organize e-commerce activities Roles & Responsibilities -Managing Online Portals of the clients -Manage online e-commerce accounts of clients -Respond to customer web inquiries regarding online merchandise or service orders -Assists customers with product selection, answer basic questions and suggest various product options that are available. -Understanding client problems -Ensures prompt and proper resolution of client queries by providing additional information or escalating the issue -Take accountability and responsibility for the work assigned Competencies Required -Excellent written and verbal communication skills -Proficiency in MS Office and relevant software -Excellent organizational and time management skills -Ability to work collaboratively with other departments -Handle multiple projects/assignments at the same time -Build client relations Preferred Education Any Graduate or Post Graduate (BE/BBA/MBA) Work Location & Job Type You’ll be required to work full-time from our head office in Indore

**Experience**:

- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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