Sales Assistant

2 weeks ago

Mumbai, India Productivitty LLP Full time

**Responsibilities**:
Assist customers in a friendly and professional manner, providing product information, answering inquiries, and addressing any concerns or issues.

Process sales transactions accurately and efficiently, including cash handling, credit card transactions, and gift card redemption.

Maintain an organized and visually appealing sales floor by restocking merchandise, arranging displays, and ensuring products are properly labeled.

Assist in inventory management by conducting stock checks, monitoring product levels, and reporting discrepancies to the supervisor.

Collaborate with the sales team to achieve sales targets and provide support during peak periods or special promotions.

Stay up to date with product knowledge to effectively assist customers and make appropriate recommendations based on their needs.

Handle customer complaints or returns professionally, resolving issues in a timely and satisfactory manner.

Maintain a clean and tidy work area, including cash registers, product displays, and fitting rooms.

Contribute to a positive team environment by actively participating in meetings, training sessions, and sharing feedback or ideas for improvement.

Follow all company policies and procedures, including loss prevention measures, to ensure the safety and security of merchandise and customers.

Qualifications:
High school diploma or equivalent; additional education or training in sales or retail is a plus.

Proven experience in a customer service or sales role, preferably in a retail environment.

Excellent communication and interpersonal skills, with the ability to engage and build rapport with customers.

Strong organizational skills and attention to detail to maintain accurate records and merchandise displays.

Proficiency in using point-of-sale (POS) systems and cash handling experience.

Ability to work well in a fast-paced and dynamic environment, handling multiple tasks simultaneously.

Flexibility to work evenings, weekends, and holidays as required by the business.

Self-motivated and target-driven, with a passion for achieving sales goals.

Knowledge of the products or industry related to the company is a plus.

Positive attitude, resilience, and a willingness to learn and adapt to new challenges.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,804.69 - ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Internet reimbursement
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Bonus pay
- Commission pay
- Performance bonus

Travel requirement:

- Travel

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8451081973

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