Customer Service Representative 2

4 days ago

Chennai Tamil Nadu, India Emerson Full time

**Job Summary**

**In this Role, Your Responsibilities Will Be**:

- Receive the RFQ and evaluate the tender documents and drawings.
- Prepare alternate proposals based on best cost by carrying out Value engineering.
- Communicate with internal and external customers on items that require their guidance, intervention, and technical support.
- Record Keeping and pricing of Standard and non-standard items using tools.
- Handing over the project orders to operations for executions.

**Who You Are**:
Are you passionate about making an impact and getting involved in exciting new projects? If you continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems, then this is the flawless place for you

**For This Role, You Will Need**:

- Knowledge in the design, estimation of Control panel, Distribution Panel, Junction Box, etc.
- Knowledge in the IECEx and ATEX codes.
- Application of LV Switchgear and Control gear products.
- Application and selection of LED Luminaires.
- Experience in EPC Project Documentation.
- Bachelor’s degree or equivalent in Electrical engineering
- Proficiency in MS Office, with a focus on MS Excel, at an intermediate to advanced level is required.
- Minimum of 6-8 years’ experience is required.
- Proficiency in spoken and written English.
- Excellent communication and interpersonal skill.

**Preferred Qualifications that Set You Apart**:

- Knowledge in 2D drafting using ACAD or equivalent

**Our Culture & Commitment to You**

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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