Back Office Coordinator

7 days ago

Katraj Pune Maharashtra, India YEWALE AMRUTTULYA PVT. LTD. Full time

**Key Responsibilities**:
**1) Franchisee Onboarding**:

- Act as the primary point of contact for new franchisees after their bookings are confirmed.
- Coordinate with franchisees to ensure they receive all required documentation, contracts, and materials needed for their onboarding.

**2) Cross-departmental Coordination**:

- Work closely with the Legal department to ensure all franchise agreements are reviewed and executed correctly.
- Coordinate with the Sales team to ensure a smooth handoff of franchisees post-sale.
- Collaborate with the Operations department to ensure franchisees have the necessary resources and support for a successful launch.

**3) Documentation & Compliance**:

- Ensure that all franchise agreements and legal documents are properly filed and tracked.
- Monitor and follow up on required documentation from franchisees, ensuring timely submissions.

**4) Follow-up & Communication**:

- Maintain regular communication with franchisees throughout the onboarding process to provide updates and gather feedback.
- Ensure all issues are resolved promptly and escalate to the relevant department when necessary.
- Maintain a high level of professionalism and customer service when dealing with franchisees.

**5) Reporting & Record-Keeping**:

- Track and report the progress of each new franchisee’s onboarding process.
- Maintain detailed records of communications and onboarding activities with franchisees.

**Skills & Qualifications**:

- Any graduates can apply. (Females Only)
- Freshers can also apply.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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