
Customer Service Executive
1 week ago
**What you will do**:
- Answer calls professionally to provide information about pet products and services or obtain details of complaints.
- Keep records of customer interactions and transactions.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to the designation department for further investigations.
**What we offer**:
- Competitive salaries
- A well-planned insurance cover for you and your family
- A team with smart, empathetic, and ambitious people who genuinely want to make a difference in the pet care space
- A culture of ownership and mutual care so you don't just learn, but also thrive.
**What are we looking for**:
- We're on the lookout for a Customer Delight Cell Agent with: _
- Two years of relevant experience in a customer-facing role (Voice and Non-voice process) -Excellent communications skills and can speak English fluently
- Has good interpersonal skills and the ability to handle pressure
- Current or previously has been a pet parent
**Eligibility**:
Any bachelor's or master's graduate degree
**Location**: Bangalore, Indira Nagar
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
**Experience**:
- Customer service: 2 years (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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