Is Service Owner

3 days ago

Bengaluru Karnataka, India ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: IS Department Manager for Regulatory and Security Assessments **Your role and responsibilities**: In this role, you will have the opportunity to lead defined service lines in the design and development of end-to-end lifecycle roadmaps and effective and efficient delivery of services together with a team of dedicated internal and external suppliers. Each day, you will be responsible to design, implement, and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customer’s expectations. You will also showcase your expertise by managing multiple third-party global vendor contracts to assure high service quality and optimizing the cost. The work model for the role is: onsite/hybrid. This role is contributing to the IS Department for Regulatory & Security Assessments in ABB. **Position specific responsibilities**: - Responsible to design, implement and maintain the framework to deliver the services in scope, on time, within budget, and in line with the customer’s expectations. - Ensures hands-on involvement in operations within the service area, responsible to create effort, time, and cost estimates for demand requests (projects, solutions, deployments, and handover to operational vendor), and ensures that the service reaches its targets with the increase in performance year after year. - Manages the business/customer/consumer expectations for the service in scope. - Serves as the escalation point in case of a severe problem in the service and works with the service line to get the service back on track. - IS Service Owner for Regulatory Compliance as part of the Regulatory & Security Assessment function, catering to the IS regulatory needs across the organization. - Responsible for marketing and positioning IS regulatory advisory capabilities within its own area of service to stakeholders. - Strong leadership and know-how in own area of service, ability to navigate complex scenarios, foster cross-functional teamwork, and maintain focus on achieving strategic objectives. **Qualifications for the role**: - Bachelors or Masters in IT Discipline. - Total experience required for this role is 10years plus of which >3 years of leadership experience. - Preferred certifications: Certified Information Systems Auditor (CISA), ITIL Foundation, CISSP, CISM, Certified in Risk and Information Systems Control (CRISC). - Relevant work experience in IS regulatory compliance. **More about us**: Regulatory and Security Assessments in ABB provides customized information security and regulatory advisory and assessments across various industry standards and regulations (IT and OT) along with coordination and support across deals management lifecycle and transformation/strategic programs. If you are a talented and dynamic person looking to collaborate and make an impact, we are looking for you We never ask for money from job applicants.

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