Trainer - Customer Care Executive/bpo

Process Training Manager Role", "Job Summary: The successful candidate will lead our training initiatives in International Voice Processes. At least 1 year of experience as a Training Manager in BPO or Deputy Manager Training in International BPO with a background in Customer Service is required.",

### Key Responsibilities: - **Customer Support**: Answer customer queries promptly and professionally through various communication channels. - **Problem Resolution**: Handle and resolve complaints or issues efficiently, offering solutions that satisfy the customer. - **Product Knowledge**: Provide accurate information about the company's products or...

Job Title: Operations DirectorA seasoned leader is sought to drive the performance of our voice operations team.Key Responsibilities:Manage and develop a high-performing team of Team Leads, Trainers, and QAs.Oversee daily delivery, manage KPIs, and ensure SLA adherence.Develop and implement strategies to improve operational efficiency, reduce costs, and...

Improve Productivity of EV Sales Executives (DSE) & outdoor Test Drive Executives (TDE): - Employee master sheet updation on monthly basis by ensuring the availability of required EV DSE’s & TDE’s - Reviewing knowledge & skill level of EV DSE's (Dealer Sales Executives) & TDE’s (Test Drive Executives) using skill matrix report and excel sheet provided...

Job Title: Learning Experience ManagerAbout the Role:We are looking for a highly skilled Learning Experience Manager to lead end-to-end training for sales teams, retail partners, and other stakeholders. The ideal candidate will be responsible for creating multi-format content, developing curriculum and SOPs, and setting up learning management systems.Create...

About The RoleWe are seeking a highly skilled and dedicated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Handle customer inquiries, complaints, and transactions in a timely and...

Job Title: Virtual Customer Experience AssociateThe role of a Virtual Customer Experience Associate is to provide exceptional customer service through chat in a timely and professional manner.Key Responsibilities:Engage with customers via chat to resolve queries and concerns efficiently.Offer accurate product/service information and guidance.Ensure customer...

Customer Support RoleNetTech Solutions provides innovative solutions to clients, delivering exceptional results.The Customer Service Representative plays a crucial role in ensuring customer satisfaction and enhancing the overall customer experience.Key Responsibilities:Addressing customer inquiries and concernsResolving issues in a timely and efficient...

Overview: CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. **Responsibilities**: The CE will help distributor expand his business by coaching and working with...

We are looking to hire a Customer Service Executive to build and preserve trusting relationship with investors in the Belgaum Branch - Karnataka. Candidate needs to be an excellent communicator, a team player and able to build relationship with investors