Customer Support

2 weeks ago

Greater Noida, India Web Stars Full time

**Job Title: Customer Support**

**Location**: Greater Noida, Uttar Pradesh
**Experience**: 1 to 3 Years
**Industry** - Real Estate

**Job Summary**:
We are looking for a customer-focused CRM Executive with 1-3 years of experience in the real estate sector. The role involves managing client relationships post-booking, handling documentation and payments, updating CRM systems, and ensuring a smooth property handover process.

**Key Responsibilities**:

- Maintain and update CRM with client interactions.
- Coordinate with internal teams (sales, legal, finance) for service delivery.
- Follow up on documentation and payment schedules.
- Resolve customer queries and ensure satisfaction.
- Prepare reports on client feedback and service status.

**Requirements**:

- Graduate in Business, Marketing, or related field.
- 1-3 years of CRM/customer service experience in real estate.
- Knowledge of CRM tools (e.g., Salesforce, Zoho).
- Excellent communication and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- What CRM tools have you worked ?

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Location**:

- Greater Noida, Uttar Pradesh (required)

Work Location: In person

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