User Acceptance Tester I

**General Information**:
**Locations**: Hyderabad, Telangana, India
- Role ID
- 209861
- Worker Type
- Regular Employee
- Studio/Department
- Fan Growth
- Work Model
- Hybrid

**Description & Requirements**:

- Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
- User Acceptance Tester

Fan Care We're hiring a User Acceptance Tester, here's what being part of the team involves As a permanent tester in the User Acceptance Testing (UAT) Program, you will be a key resource in delivering solutions to players and fans. You’ll use a variety of tools to review UAT use cases, record results, document defects, and manage changes to help resolve issues. You’ll always represent the end user perspective, voicing any concerns to make sure we meet user’s needs while still meeting business requirements. You will also continue to develop hands-on skills and utilize end to end knowledge of the release process within Fan Care. The skills, processes, and knowledge learned while in this role are relevant and applicable to many major development industry certifications. This role has a wide range of responsibilities and reports to the UAT Manager.

So how do User Acceptance Testers make great experiences for players?
- You will be maintaining an end-user focus on testing, ensuring end-to-end testing rather than a purely functional or payload-based approach
- You have demonstrated a proficient understanding of the following: Development lifecycle, QA lifecycle, and User Experience. Testing methodologies such as end-to-end, exploratory, regression, etc.
- Translating and writing test scripts from the UAT perspective. This includes translating business documents such as a BRD or TRD into end user requirements
- You will maintain daily conversations on team progress and individual blockers or needs
- You will be using testing tools and platforms such as Zephyr, JIRA, Jenkins, current-gen consoles, etc.
- You are capable of assessing and remediating gaps in workflow, testing, and documentation
- You will be responsible for maintaining project board health through regular review and updates of individual assignments (JIRA, ProjectPlace, etc.) If you’re interested in this role, you’ll need these skills or experiences:

- 6+ months of experience in software development testing
- Bachelor's degree and/or equivalent work experience
- Experience with bug and test case tracking tools such as JIRA, Zephyr, or equivalent
- You are a self-starter that requires little input to take initiative on opportunities
- Demonstrated understanding of testing methodologies including Waterfall and Agile
- Ability to understand and translate business or IT requirements into end-to-end test cases with an emphasis on the user perspective
- Exhibit a high degree of initiative and autonomy when necessary but also be able to successfully function as a contributor to a team
- Ability to independently solve complex problems when proposing or developing solutions
- Ability to efficiently manage time, prioritize and execute tasks under pressure
- Strong verbal and written communication skills
- Excellent analytical and problem-solving skill

**_About Electronic Arts_**
- We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.