Quality Assurance Tester

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

**ESSENTIAL DUTIES**

**FUNCTIONAL TESTER**:

- Works with Product Owners and BAs to understand requirements (functional and non-functional)
- Creates and maintains test plan/suite of test cases (including expected and actual results), using QA test methodologies and standards.
- Executes test cases; defines the steps to reproduce the issue; categorizes the defect by severity; works with the product team to determine root-cause; verifies the fix.
- Automates test cases to achieve higher efficiency without sacrificing quality.
- Creates test cases and plans for integration and user acceptance testing.
- Automates test cases to achieve higher efficiency without sacrificing quality.
- Summarizes test results for the Product Owner (QA reporting)
- Participates and champions all agile/scrum ceremonies (or adherence to Kanban principles)
- Monitors sprint burndown charts to know when to ramp up/down the team to drive quality and velocity over time

**Nice to have**:

- Participates in automating test cases to achieve higher efficiency without sacrificing quality.
- Creates test cases for integration and user acceptance testing.
- Automates test cases to achieve higher efficiency without sacrificing quality.
- Summarizes test results for the Product Owner (QA reporting).
- Participates and champions all agile/scrum ceremonies (or adherence to Kanban principles).

**EDUCATION / CERTIFICATION REQUIREMENTS**
- Bachelor's Degree (preference given to Business or Technology or Accounting major).
- Quality Assurance certification from an accredited program.

**JOB REQUIREMENTS**
- 3-6 years’ experience tester on web-based products (including UI, DB, and APIs).
- Knowledge of designated testing tool suite such as Quality Center / Azure DevOps / Jira.
- Knowledge in SQL queries.
- Experience in working with REST APIs, understanding of Soap APIs.
- Experience in API Testing and its automation tools like Postman.
- Understanding of Swagger API Platform.
- Understanding of HTML/CSS/JS or JQuery.
- Knowledge of bug life cycle, SDLC, Agile/Scrum/Kanban.
- Experience with version control systems GIT, VSTS / Azure DevOps.

**SUCCESSFUL CHARACTERISTICS / SKILLS**
- Creative, out-of-the-box thinker and problem-solving tendencies to assess, analyze, troubleshoot, and resolve issues.
- Passion for technology and providing exceptional experiences both internally for our employees and externally for clients and prospects.
- Bias to action, and willingness to learn and grow.
- Ability to deliver value consistently by delivering on-time and seeking assistance when a blocker is encountered.
- Can work in a matrix reporting structure.
- Strong attention to detail.
- Self-starter.
- Ability to think analytically to solve complex problems and issues.
- Strong communication and interpersonal skills.
- Ability to stay calm under pressure.