Customer Support Representative

23 hours ago


Satellite Ahmedabad Gujarat, India MageComp LLP Full time

**In this role, you will**:

- **Be a Support Superstar**:

- Troubleshoot technical issues and provide clear, concise solutions.
- Exceed customer expectations by going the extra mile to resolve problems and ensure satisfaction.
- Leverage our knowledge base and internal resources to effectively answer customer questions

**Become a Product Champion**:

- Gain in-depth knowledge of our Shopify apps and Magento extensions through comprehensive training.
- Clearly explain product features and benefits to customers.

**Grow the Business**:

- Identify upsell and cross-sell opportunities during customer interactions, exceeding monthly sales goals.
- Build strong relationships with customers and encourage them to leave positive reviews. We'll set ambitious, yet achievable, goals for monthly reviews.

**To be successful, you'll need**:

- Excellent communication and interpersonal skills, both written and verbal.
- A passion for providing exceptional customer service.
- The ability to troubleshoot technical issues and explain complex concepts in a clear and concise manner.
- A strong understanding of Shopify and/or Magento platforms (a plus).
- A results-oriented mindset with a drive to exceed expectations.
- A positive and enthusiastic attitude.

**We Offer**:

- A competitive salary and benefits package.
- The opportunity to work in a fast-paced and dynamic environment.
- A chance to make a real impact on our company's success.
- Comprehensive training and development opportunities.
- A fun and collaborative work environment.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9737565658



  • Satellite, Ahmedabad, Gujarat, India BNBRUN SOLUTIONS LLP Full time

    **Note: Applications submitted through below link will be considered only.** **About Us**: BNB Run is a dynamic platform designed to streamline business operations, offering tools for vendor management, sales, HRMS, and more. We are looking for a dedicated Customer Support Representative who can deliver exceptional service to our users, helping them...


  • Ahmedabad, Gujarat, India PVL Tours and Travels Full time

    **About Us**: Devotion Corporate Services is a dynamic organization committed to delivering exceptional service and innovative solutions. We are looking for a dedicated and customer-focused professional to join our team as a Customer Support Representative. **Key Responsibilities**: - Serve as the first point of contact for customer inquiries, resolving...


  • Satellite, Ahmedabad, Gujarat, India Just Dogs Spalons Pvt Ltd Full time

    **Key Responsibilities** - Manage complex customer queries, complaints, and escalations with professionalism and urgency - Collaborate with internal teams (store ops, logistics, grooming, etc.) to resolve issues end-to-end - Provide guidance and support to other customer support associates, helping them improve quality and response time - Maintain SLAs and...


  • Satellite, Ahmedabad, Gujarat, India Farmaahar Pvt Ltd Full time

    Looking for a smart and proactive Customer Service Representative for a fast growing company. Assist in monitoring customer feedback and reviews across various channels, responding promptly and appropriately to customer inquiries and concerns. Politely attend customers & resolve their issue in given TAT. Collaborate with the marketing team to coordinate...


  • Ramol, Ahmedabad, Gujarat, India Athflex private limited Full time

    Job description **Company Description** Athflex is an Indian startup athletic clothing and accessories brand based in Ahmedabad. The brand is dedicated to inspiring people in the fitness world and promoting creation and innovation. Athflex provides innovative and powerful clothing for athletes and fitness enthusiasts and aims to create a strong social...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Satellite, Ahmedabad, Gujarat, India NVD Technology Services Pvt Ltd Full time

    **Job Summary** This is a Customer Support executive role which will work with our sales department and services to our US customers. The executives will be working the night shift. **Responsibilities** - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    ** Experience of e-commerce and websites like Shopify and Shiprocket. **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting...


  • Vadodara, Gujarat, India Nexthire Full time

    **Job Brief** Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to...


  • Satellite, Ahmedabad, Gujarat, India Netclues Technologies Pvt. Ltd. Full time

    **Position Summary** As a Customer Support Executive, your primary role is to provide exceptional customer service and support to our valued clients. You will be the frontline representative of our company, tasked with resolving inquiries, addressing issues, and ensuring overall customer satisfaction. **Essential Job function**: - Communicate with...