Service Provider

2 weeks ago


Chennai Tamil Nadu, India Deforay Technologies Full time

Client Management:

- Building and maintaining strong relationships with clients, understanding their needs, and proactively addressing any issues that arise.
- Service Delivery:

- Ensuring services are delivered according to agreed-upon standards, timelines, and quality metrics.
- Operational Management:

- Monitoring service delivery performance, identifying bottlenecks, and implementing improvements to streamline processes.
- Problem Resolution:

- Troubleshooting client issues, providing timely solutions, and escalating complex problems when necessary.
- Reporting and Analysis:

- Tracking key performance indicators (KPIs), generating reports for stakeholders, and using data to inform service improvements.

Potential Job Titles for Service Provision Roles:

- Service Delivery Manager
- Client Success Manager
- Service Coordinator
- Customer Service Representative
- Account Manager
- Service Provision Executive

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹19,916.14 - ₹30,273.12 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 7095626749


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