Customer Support Executive

4 days ago

Remote, India GLOBOSE TECHNOLOGY SOLUTIONS PRIVATE LIMITED Full time

**Globose Technology Solutions Pvt Ltd (GTS) is an AI data collection Company that provides different Datasets like image datasets, video datasets, text datasets, speech datasets, etc. to train your machine learning model.**

**Position Title**: Customer Support and Sales Coordinator (Real Estate)

**Job Type**: Full-time, Remote

**Work Hours**: 9 a.m. to 6 p.m. (Time Zone to be specified)

**Salary Range**: ₹15,000 to ₹25,000 per month, with performance-based incentives

**Language Requirement**: Excellent command of English (verbal and written)

**Preferred Gender: Female**

**Responsibilities**:

- **Communication**: Handle incoming calls and inquiries from potential clients regarding our real estate listings and services from 9 a.m. to 6 p.m.
- **CRM Management**: Efficiently manage and update customer interactions and data in our Customer Relationship Management (CRM) system.
- **Lead Follow-up**: Actively follow up on leads generated from Google Ad campaigns and other sources to convert into potential sales.
- **Inventory Management**: Keep up-to-date records of real estate listings, including properties on Magic Bricks and other listing platforms.
- **Appointment Scheduling**: Coordinate and schedule meetings or property viewings between potential clients and our sales team.
- **Product Knowledge**: Develop a thorough understanding of our real estate portfolio, especially industrial properties, to effectively communicate and provide information to clients.
- **Miscellaneous Support**: Perform additional tasks related to real estate sales and client support as required.

**Requirements**:

- Proven experience in customer support, sales, or a related field, preferably in the real estate industry.
- Strong proficiency in English with excellent communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Goal-oriented, with a focus on achieving sales targets and customer satisfaction.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Day shift
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Work Location: Remote

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