Customer Support Representative

7 days ago

Delhi, India Speechify Full time

**Mission**

**Speechify is the easiest way to listen to the world's information.** Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth.

**Overview**

Speechify is seeking a Customer Service Representative to provide customer service to both our internal partners (leadership, engineering, and product, etc.) and our external customers through various activities. Responsibilities include answering customer queries and providing prompt issue resolution; preparing reports and invoices; making customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.
- Strong organizational and analytical skills.
- Ability to track and improve metrics.
- Proven customer support experience or experience as a client service representative
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems like Intercom and best practices
- Excellent communication (written and verbal), and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Bachelors degree
- Minimum two years of related experience
- Six sigma certification and knowledge of quality process improvement best practices preferred
- Call Center experience preferred

**What We Offer**
- A fast-growing environment where you can help shape the culture
- An entrepreneurial crew that supports risk, intuition, and hustle
- A hands-off approach so you can focus and do your best work
- The opportunity to make an impact in a transformative industry
- A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

**Think you're a good fit for this job?**

Tell us more about yourself and why you're interested in the role when you apply.
And don't forget to include links to your portfolio and LinkedIn.

**Not looking but know someone who would make a great fit?**

Refer them

**Speechify is committed to a diverse and inclusive workplace.**

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

  • Customer Support Representative

    3 weeks ago

    New Delhi, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob Timing Multiple shifts available details will be shared during initial screening if you are shortlisted.Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

  • Customer Support Representative

    1 week ago

    New Delhi, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob Timing Multiple shifts available details will be shared during initial screening if you are shortlisted.Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

  • Customer Support Representative

    1 week ago

    New Delhi, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...

  • Customer support representative

    2 weeks ago

    Delhi, India Investment Banking & Private Equity Institute® Full time

    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and...

  • Customer Support Representative

    2 weeks ago

    Delhi, Delhi, India ProXpense Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We're Hiring Customer Support Representative | ProXpenseLocation:Delhi/NCRExperience:1 – 3 Years (T&E / Travel & Expense domain preferred)Salary:₹5 – ₹7 LPAAbout ProXpense:ProXpense is a next-generationTravel & Expense Management Platformhelping enterprises simplify corporate travel, automate expense reporting, and ensure compliance — all in one...

  • Customer Support Representative

    1 day ago

    Delhi, India B2BHolidays Full time

    Customer Support Representative - B2BHolidaysAbout Us:B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.The opportunity:We are...

  • Customer Support Representative

    2 days ago

    Delhi, India B2BHolidays Full time

    Customer Support Representative - B2BHolidays About Us: B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects. The opportunity: We...

  • Customer Support Representative

    4 weeks ago

    New Delhi, India RegisterKaro Full time

    Job Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...

  • Customer Support Representative

    3 weeks ago

    New Delhi, India Whatjobs IN C2 Full time

    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you! What You’ll Do Respond to customer inquiries via email, chat, and...

  • Customer Support Representative

    5 days ago

    Pitampura, Delhi, Delhi, India NA Consultants Pvt Ltd Full time

    Job Title: Customer Support Representative Location: Subhash Nagar Pitampura, New Delhi Education: 12th or Graduate Job Timings: 1:15 PM IST to 10:30 PM IST (5 days a week) Interview Timings : 3:00 PM to 8:30 PM Note: We are looking for immediate joiners. Thanks Neha Trivedi NA Consultants Pvt Ltd. **Job Types**: Full-time, Permanent, Fresher Pay:...