Customer Support Representative
3 weeks ago
ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob Timing Multiple shifts available details will be shared during initial screening if you are shortlisted.Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Representative are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Customer Support Representatives can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Key Responsibilities· Manage large amounts of incoming calls · Identify and assess customers’ needs to achieve satisfaction · Build sustainable relationships and trust with customer accounts through open and interactive communication · Provide accurate, valid and complete information by using the right methods/tools · Meet personal/customer call handling quotas · Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution · Keep records of customer interactions, process customer accounts and file documents · Follow communication procedures, guidelines and policies · Take the extra mile to engage customers • Reporting to the line managerRequirements Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Strong hold on using computer and learning new software Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Graduation in any field 1-3 years of experienceWork from Office only and Candidates should be in Baroda or willing to relocate Contact Ms. Komal Shejekan- +917777903801
-
Customer Support Representative
2 weeks ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob Timing Multiple shifts available details will be shared during initial screening if you are shortlisted.Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
-
Customer Support Representative
2 weeks ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
-
Customer Support Representative
4 weeks ago
New Delhi, India Whatjobs IN C2 Full timeAre you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you! What You’ll Do Respond to customer inquiries via email, chat, and...
-
Customer Support Representative
4 days ago
New Delhi, India B2BHolidays Full timeCustomer Support Representative - B2BHolidaysAbout Us:B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.The opportunity:We are...
-
Customer Support Representative
4 days ago
New Delhi, India B2BHolidays Full timeCustomer Support Representative - B2BHolidaysAbout Us:B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.The opportunity:We are...
-
Customer Support Representative
6 days ago
New Delhi, India Times Internet Full timeJob Location -Noida (Hybrid-3 days work from office) Job Role-Customer Support Representative Experience Required-1 to 5 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of...
-
Customer Support Representative
5 days ago
New Delhi, India Times Internet Full timeJob Location -Noida (Hybrid-3 days work from office) Job Role-Customer Support Representative Experience Required-1 to 5 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of...
-
Customer Support Representative
4 weeks ago
New Delhi, India Kell Tech Full timeCompany DescriptionAt Kell Tech, we’re driven by one mission: to make technology work for people. We create impactful solutions that solve real-world challenges, from software solutions to data & AI innovations, trading algorithms, and customer support systems. Our strength lies in blending innovation with practicality, delivering tools that are reliable,...
-
Customer Support Associate
21 hours ago
Gurugram, New Delhi, Noida, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full timeJob Title: Customer Support AssociateLocation: Gurugram (On-site at Zomato Client End)Job Type: Full-Time (Work from Office)Salary: 25,000 CTC / 20,000 In-HandShift Timings: Rotational Shifts, Rotational Week Off (6 Days Working)About Zomato:Zomato is one of the leading online food delivery and restaurant discovery platforms. We aim to create a seamless...
-
Customer Support Representative
3 days ago
Chawri Bazaar, Delhi, Delhi, India Tweak And Turn Consultations Full timeJob Summary We are seeking an experienced and skilled Customer Support Representative with a strong will have 2-3 years of experience in customer support, possess excellent English communication skills, and have a proactive approach to solving customer issues. This role requires a blend of customer service expertise and an operational mindset to support...
