Customer Support Representative
3 days ago
Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.
What We’re Looking For
Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.
What We Offer
Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).
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