Customer Care Service

4 days ago

Coimbatore, India Jiksha Staffing Solution LLP Full time

**We are Looking for Customer Care Service (Showroom customer)**

**Position**: Customer Care Service

**Qualification**: Any degree

**Experience**:3-4 Years
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- must known Malayalam language

**Salary**: From ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer Care service: 2 years (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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