
Customer Care Service
3 days ago
**We are Looking for Customer Care Service (Showroom customer)**
**Position**: Customer Care Service
**Qualification**: Any degree
**Experience**:3-4 Years
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- must known Malayalam language
**Salary**: From ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Customer Care service: 2 years (preferred)
**Language**:
- English (preferred)
- Malayalam (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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