Customer Care Executive

1 day ago


Coimbatore, Tamil Nadu, India PSR FASHIONS AND LIFESTYLES PVT LTD Full time ₹ 1,56,000 - ₹ 1,80,000 per year

Job Description:

We are looking for a passionate and skilled Customer Care Executive to join our team at The Nesavu, a vibrant and growing kidswear brand. In this role, you will be the first point of contact for our customers, ensuring their experiences with our brand are positive and memorable.

Key Responsibilities:

  • Social Media Engagement: Actively manage our brand's social media presence by responding to comments, messages, and inquiries in a timely and professional manner.
  • Direct Message (DM) Handling: Efficiently handle customer queries and concerns through direct messages across our social media platforms.
  • Phone Support: Provide phone support to address customer inquiries, resolve issues, and offer assistance with order placements.
  • Order Follow-Up: Proactively follow up on customer orders, ensuring timely dispatch and delivery, and addressing any post-purchase concerns.
  • Feedback Collection: Solicit customer feedback to improve our products and services, and share insights with the team.
  • Brand Representation: Uphold the values and image of The Nesavu in all customer interactions, ensuring a consistent and high-quality customer experience.

Qualifications:

  • Excellent communication skills, both written and verbal.
  • Experience in customer service, particularly in the retail or fashion industry.
  • Strong understanding of social media platforms and customer engagement tactics.
  • Empathetic and patient, with a customer-oriented approach.
  • Ability to multitask and handle high-pressure situations.
  • A team player with a positive attitude and strong problem-solving skills.

Why Join Us?

At The Nesavu, you'll be part of an exciting and growing brand in the kidswear industry. We value our employees and offer a supportive and dynamic work environment where you can grow your skills and make a real impact.

Job Types: Full-time, Permanent

Pay: ₹13, ₹15,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



  • Coimbatore, Tamil Nadu, India Rently Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionRently revolutionizes leasing activity, property management, and resident experiences through innovation. Established in 2011, Rently launched patented self-showing technology, becoming a leader in self-guided tours and smart home tech. With over 16 million self-tours and tens of thousands of devices deployed, Rently optimizes leasing with...


  • Coimbatore, Tamil Nadu, India Akira Controls Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Designation : Customer Relation ExecutiveCell :  Customer Relation (CR)Core Responsibilities :  Sales & DispatchReporting To : Cell Head1.Main activities1.1 Understand Akira's Vision, Purpose, & Values and Align1.2  Do understand about all customers and their terms with Akira Controls.1.3  Do understandproduct variants & configurationand the...


  • Coimbatore, Tamil Nadu, India Rently Software Development Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Description:Providing excellent customer service to all Rently users. An ideal candidate should becomfortable with handling customer support requests through voice support. Candidateshould have excellent verbal communication skill. International voice experience is a plus.This position has an opportunity for growth in a US-based company.What we...


  • Coimbatore, Tamil Nadu, India Watertec Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Answer incoming calls from customers and respond to their inquiries and registration of complaints.Provide accurate and complete information to customers by using the right tools, processes, and procedures.Ensure customer satisfaction.Handle customer complaints with empathy and provide appropriate solutions to their concerns.Make outbound...


  • Coimbatore, Tamil Nadu, India Root And Soil Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS scores through exceptional service* Collaborate with teams on product improvements* Resolve issues promptly & professionally


  • Coimbatore, Tamil Nadu, India Ideal gas services Full time ₹ 1,20,000 - ₹ 1,56,000 per year

    To handle serious customer issue, esclate and resolve them within a time frame. Should have good communication skills.Job Type: Full-timePay: ₹10, ₹13,000.00 per monthWork Location: In person

  • Operation Executive

    5 days ago


    Coimbatore, Tamil Nadu, India Dr Rahul's Elder Care Full time ₹ 1,92,000 - ₹ 2,16,000 per year

    About the RoleWe are seeking a dedicated and responsible Operations Executive to oversee the day-to-day functioning of our Assisted Living Home at Ganapathy, Coimbatore. The role involves ensuring smooth operations, maintaining high standards of cleanliness, timely service delivery, and coordinating with staff and vendors to provide a comfortable and safe...


  • Coimbatore, Tamil Nadu, India Unnamalai Promoters Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description: Customer Relations ExecutiveThe Customer Relations Executive is responsible for managing client interactions, ensuring customer satisfaction, and maintaining strong relationships with existing and potential customers. The role involves handling inquiries, resolving issues, and supporting overall customer experience initiatives.Key...


  • Coimbatore, Tamil Nadu, India Rently Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role : Customer Care Representative (International Voice Process)Location : CoimbatoreRently's technology allows property managers to facilitate renter and vendor access without having to send a leasing agent out to the property. This is all done using a smartphone or desktop browser to schedule a viewing. The technology generates cost savings, increases...


  • Coimbatore, Tamil Nadu, India RunLoyal: Pet Software Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title:SaaS Customer Support (US phone support mandatory)Company:RunLoyalLocation:India,CoimbatoreType:Full-timeAbout RunLoyalRunLoyal is a leading SaaS platform revolutionizing the pet care industry, empowering pet businesses to streamline operations, increase revenue, and deliver world-class customer experiences. We are passionate about building...